Buyer’s Guide: Voice Banking for Credit Unions

Caveat emptor. Let the buyer beware.
Nowhere is that truer than when investing in new technology. It takes time and money to create and nurture innovation. It’s not a process that everyone wants to, or should, be involved with
3 Good Reasons You Should Use Video Marketing

Video marketing is here, and it is here to stay. Video has become an integral part of online marketing that your credit union CANNOT afford to ignore. It is the most effective tool for sharing information and entertaining content with your members. According to Cisco, by 2020 video will make up 79% of all internet traffic.
A Credit Union’s Guide to Dominating Retail Finance

Credit Unions can, and should, be the dominant retail financial services provider in every market in the US.
3 Social Media Strategy Mistakes for Credit Unions

It is imperative that your Credit Union has a social media strategy in today’s digital climate. However, what is even worse than having no social media strategy for your credit union is having a bad social media strategy. It is important that you avoid these three social media mistakes at your credit union.
Lead Scoring – Getting to know your members

Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).
Getting Your Data In Order – A Recipe for Digital Success

Data is fundamental to your digital transformation. Customers must be able to efficiently and effectively manage transactions online. Credit Unions must be able to infer customer needs from those transactions and reach out to customers where they “live” online, whether through email, social media, or text. This blog post presents a simple recipe for getting your data in order as a foundation for digital success.
Reinventing Finance, from Cape Town to Hong Kong

Glen chats with Finovate’s Greg Palmer about the conference’s first African event, the differences he’s noted in fintech communities across the globe, and the addition of Blockchain and AI tracks to their fall NYC showcase. Also- vanishing CDs and traveler’s checks, Mnuchin’s Mnoodlings on fintech, and BIG’s beauty contest.
Staying Relevant and Flexible in the Era of Data Science

Bob Trunzo, President and CEO of CUNA Mutual Group, joins John Janclaes on this episode of The BIGCast C-Suite in order to discuss his professional journey.
Studying Gen Z banking – from my living room

With 2 Gen Zs in my house, I’m really taking the opportunity to study who this generation is first-hand. My oldest recently got his first checking account. He doesn’t need to write checks but he needs a debit card. In fact, he’ll probably never write a check in his life.
AXFI 2018 Speedround Awards Showcase Innovative New Fintech

The Analytics and Financial Innovation (AXFI) Conference, the premier educational event for financial services professionals serious about analytics and financial innovation, is pleased to announce the winners of this year’s Killer Fintech Speedrounds from the recent conference, held in Minneapolis last month.