Why Visual Marketing Matters
Naomi Castillo of FSSI and John discuss the importance of transactional documents to a credit union’s brand, and how innovation in that space can drive engagement and brand recognition.
Data Sharing: Is The Glass Half-Full Or Half-Empty?
John and Glen decipher the EU’s groundbreaking new PSD2 regulation, discuss the prospects for similar US legislation, and debate the pros and cons of sharing transaction data with non-banks.
Faster Payments, Compelling Innovation
John attended the Temenos Community Forum in Portugal last week, and shares an update of the cool things that he saw, the meetings that he attended, and some interesting people that he met.
Branching Out By Leaning In
In part 2 of our report from CUNA’s annual GAC conference, Symitar President Ted Bilke touts his company’s latest innovations, CUNA’s Chief Policy Officer Bill Hampel shares some economic cheer, and John offers his thoughts on the branch’s future.
FinTech Innovation With A Posh Accent
An explanation and update on the European Union PSD2 directive that directs banks to share customer account information with retailers and other third-parties.
Voice Banking, Card Skirmishes And Why Chat Is The New Browser
In this first of a two-part episode, John and Glen catch up on various topics including the Walmart Canada / Visa dispute and a deeper look at gift cards in the recent Fed Payments Research study, as well as an exciting product announcement from John.
Giving Credit Where Debit Is Due
John and Glen discuss the key takeaways from the Federal Reserve’s newly released Retail Payments Study and how they impact your FI strategy. Also – Listener Mail, and what EMV has in common with Obamacare.
What Will The Trump Administration Mean For Payments?
Setit Credit – Setit Credit allows members to update payment information on multiple high-volume sites, while providing your credit union with a winning solution to capture card not present transactions.
Curbside Service With Anne Legg
Anne Legg, founder of THRIVE Strategic Services, joins John to discuss how data analytics and the application of technology and startup ideas can transform a credit union’s offerings and member relationships.
Technology, Analytics And Community Building
Todd provides his background with CUs, work history and his background in the payments industry.