FinTech Innovation With A Posh Accent
An explanation and update on the European Union PSD2 directive that directs banks to share customer account information with retailers and other third-parties.
Voice Banking, Card Skirmishes And Why Chat Is The New Browser
In this first of a two-part episode, John and Glen catch up on various topics including the Walmart Canada / Visa dispute and a deeper look at gift cards in the recent Fed Payments Research study, as well as an exciting product announcement from John.
Giving Credit Where Debit Is Due
John and Glen discuss the key takeaways from the Federal Reserve’s newly released Retail Payments Study and how they impact your FI strategy. Also – Listener Mail, and what EMV has in common with Obamacare.
What Will The Trump Administration Mean For Payments?
Setit Credit – Setit Credit allows members to update payment information on multiple high-volume sites, while providing your credit union with a winning solution to capture card not present transactions.
Curbside Service With Anne Legg
Anne Legg, founder of THRIVE Strategic Services, joins John to discuss how data analytics and the application of technology and startup ideas can transform a credit union’s offerings and member relationships.
Technology, Analytics And Community Building
Todd provides his background with CUs, work history and his background in the payments industry.
Does Your Credit Union Have Phase 2 Syndrome?
John provides information on Phase 2 Syndrome symptoms, how organizations develop the condition, and how to use agile methodologies to treat it.
Clarity Through Ambiguity – A Conversation With Mike Kelly
Mike Kelly, industry thought leader, former CEO of PSCU and Fiserv alumni joins John to discuss how technology is changing business decision making, the role of employees and leaders, and member relationships.
What Is A Trust Framework, And Why Should You Care?
This week’s special guest is Drummond Reed, current Chief Trust Officer at Evernym, who joins John and Glen for a conversation on Trust Frameworks and how they can power the blockchain to solve issues like identity and credentials.
Innovation And Collaboration – A Chat With Chuck Fagan
John’s guest this week is Chuck Fagan, President and CEO at PSCU. John and Chuck discuss the CU Ledger project, the importance of fostering innovation and collaboration in the credit union industry, fraud and security, and of course, Wells Fargo.