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Innovation And Collaboration – A Chat With Chuck Fagan

In This Episode:

  • Chuck discusses the PSCU Knockout – a 24-hour idea generation session where teams ideate new products and services that will create member efficiencies for CUs.
  • Why PSCU supports the CU Ledger project; how it can be used to combat fraud, benefit risk management and security efforts, and allow credit unions to be at the forefront of implanting blockchain technology.
  • Blockchain authentication as a tool against EMV fraud.
  • The future of credit union, credit card, and local merchant relationships; how loyalty programs, member rewards, the blockchain and leveraging the CU/Member trust relationship can alter these dynamics, and why this matters to the millennial generation.
  • New initiatives at PSCU, the value proposition of the credit union and CUSO business model and how it leverages trust to strengthen the relationship between CUs, CUSOs, and members.


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