Voices of Resolve at the (Virtual) Public Square

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In these critical times, we present highlights from BIG’s first Digital Town Hall meetings- featuring credit union leaders sharing ideas on how to help their members through the COVID-19 crisis.

Lessons Learned From the 2008 Downturn

In 2008, the market suffered a horrible loss due to mortgages being repackaged that were not worth the amounts they were repackaged for. As a result, many people lost their jobs. At that time, I was working at a large credit union. I woke up one day to discover that we had lost almost 90 million dollars. We didn’t lose that money because we were mismanaged or because we had taken high risks, but because of the environment that we were operating in.

Don’t Call It “Google Checking”

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Glen returns from CUNA’s annual Government Affairs Conference with an inside look at Google’s FI partnership initiative from Stanford Federal Credit Union CEO Joan Opp.

The State of Bank Marketing

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Glen chats with Lily Harder of Comperemedia (a Mintel company) about big banks’ varying approaches to digital marketing.

At the Intersection of Peachtree and Payments

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Glen sits down with the Georgia FinTech Academy’s Tommy Marshall and LexAlign’s Reese Porter to discuss why all US payments roads lead to Atlanta, the University System of Georgia’s model for equipping the next generation of FinTech talent, and why 1,500 FinTech fiends will take the field at Mercedes-Benz Stadium in mid-April.

Underbanked not Undervalued

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Many people believe the future of banking will be designed to help the underbanked keep more of their money, and access credit channels that they need to succeed.

Voice UX – Navigating Voice Naturally

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Voice UX is the latest frontier in the world of Voice Development. How do you create a good user experience using only voice? John and John Kelvie of Bespoken talk about the future of voice technology, their favorite assistants to use, and what makes a good Voice UX.

The 2020 Outlook- Debbie Downer or Bobby Brightside?

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John, Anne and Glen predict the FinTech stories we’re likely to read in 2020, including privacy, mergers, debt, tariffs, Big Tech incursions into financial services… and our annual fearless Bitcoin price prediction.