Best Innovation Group Celebrates a Decade of Moving the Credit Union Industry Forward Through Innovation
TAMPA, FL, Nov. 01, 2023 — Best Innovation Group (BIG), a leader in credit union innovation, is celebrating its 10th anniversary this year. Founded by John Best
The Old Fintech Can’t Come to the Phone Right Now…
Glen shares highlights from an even more rousing than usual Money 20/20, including Silicon Valley Bank’s Chief Product Officer Gagan Kanjlia on a bold branding decision, Cushion Founder Paul Kesserwani on BNPL’s awkward evolution, and Twentyfold’s William Mellis on a new fintech research platform. Also- Debit’s demolition derby and the Points Guy feels the heat.
Hold onto Your Wallets- Debit Interchange under Scrutiny
We at BIG have been advising credit unions for some time not to become overly reliant on revenue from interchange fees. The Credit Card Competition Act, currently winding its way through Congress, is a prime example of the persistent threat. But now there’s an even more clear and present danger.
A Digital-First Twin Takes Flight
Glen speaks with Doug Brown, President of Digital Banking for NCR Voyix, about the birth of a new public company, the importance of a 139-year legacy, and the continuation of a digital-first mission. Also- a debit interchange battle breaks out, and Glen gets academic.
A Look Behind the Curtain- in Real Time
John and Glen provide a special peek inside the Innovation Club, as forward thinking credit union leaders brainstorm on the opportunities presented and risks posed by the new FedNow real-time payment rails.
Taking Control of the Call Center Queue
John speaks with Respell’s Harpriya Bagri about using her firm’s AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word “cashless.”
Battling for Eyeballs with the Big Boys
Part 2 of our Finovate recap features interviews with the founders of Best of Show winner Chimney and Top Emerging Fintech winner Union Credit. Also- Glen reveals his Best of Show ballot and the Credit Card Competition Act takes to the airwaves.
Finovate’s Window into an Evolving Landscape
Glen’s annual recap of the 66 demos at Finovate Fall includes interviews with standouts Wysh and CD Valet, reflections on each of the six Best of Show winners, and observations on recurring themes across the agenda. Also, the unexpected return of Silicon Valley Bank.
The CUNA/NAFCU Merger- An Inside View
CUNA Board Vice-Chair and Cornerstone League CEO Caroline Willard shares her inside perspective on the pending CUNA/NAFCU merger. Also- Glen compares financial and grocery self-service, shares a new avenue for credit unions to aid Ukraine, and John checks an item off his bucket list.
Best Innovation Group, Alkami and Arrowhead Credit Union Collaborate for Seamless Digital Banking Conversion
Best Innovation Group (BIG) today announced that it has supported Arrowhead Credit Union’s successful conversion to Alkami’s digital banking platform.