A Digital-First Twin Takes Flight
Glen speaks with Doug Brown, President of Digital Banking for NCR Voyix, about the birth of a new public company, the importance of a 139-year legacy, and the continuation of a digital-first mission. Also- a debit interchange battle breaks out, and Glen gets academic.
Taking Control of the Call Center Queue
John speaks with Respell’s Harpriya Bagri about using her firm’s AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word “cashless.”
Rumors of Fintech Funding’s Demise Have Been Somewhat Exaggerated
Glen speaks with Nick Evens, President/CEO of the Curql Collective, about the process of deploying over $300 million of additional credit union capital through its strategic investment fund. Also- keeping tabs on the startups potentially vying for some of that investment.
Would You Like Logic with That?
John and Glen weigh in on a wide array of current topics- bringing AI to the drive-thru, connecting DragonCon to credit unions, and anticipating the new Elon Musk autobiography. Also, John still sees potential in digital twins and Allen Iverson sees a new career angle.
Battling for Eyeballs with the Big Boys
Part 2 of our Finovate recap features interviews with the founders of Best of Show winner Chimney and Top Emerging Fintech winner Union Credit. Also- Glen reveals his Best of Show ballot and the Credit Card Competition Act takes to the airwaves.
Fintech- Hotter than the Headlines
Glen talks with Finovate’s Greg Palmer about the bumper crop of 60+ fintechs demoing at its September event despite widespread reports of a “funding freeze.” Patrick Sells, CEO/Co-Founder of True Digital (one of the presenting companies) joins to shed light on its collaborative vendor optimization platform. Also, reaction to the CUNA/NAFCU merger.
Loyal, but Open to Persuasion
Glen speaks with Market Intelligence Lead Rachel Huber about Marqeta’s 2023 State of Payments Report. And in a BIGCast first Glen reviews the recent UK film “Bank of Dave” – which virtually screams “credit union.”
A Digital Wallet by Any Other Name…
James Anderson, Managing Director of Paze, shares a preview of the newest entrant to the digital wallet wars. Also- interchange rages anew, and Glen notes a possible pendulum shift in the rationale for automation.
AI Everywhere All at Once
Glen speaks with Beyond the Arc’s Steven Ramirez about the winners and key takeaways from Finovate’s Spring San Francisco showcase. Also- the Regulatory Roundabout, the CFPB’s busy stretch, and a deceptive headline Glen actually appreciated.
The AI Arms Race – Be Scared. And Excited.
hn and Glen discuss both the good and bad of Generative AI and why credit unions cannot afford to sit on the sidelines. Also- Apple discovers the PR downside of dabbling in financial services.