The Future of Cash (Yes, it has a future…)

02-Feb-Week-4-FutureOfCash-1500x690

Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” Plus more uses- and more pay?- for gig workers?

Will Lower Broker Fees Upend the CU Mortgage Model?

04-Apr-Week-2-Broker-Fees-Mail-1500x690

John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse?

Preaching the CUSO Gospel

04-Apr-Week-4-NACUSO-Highlights-1500x690

Just back from an action-packed NACUSO Network Conference, Glen shares interviews with NACUSO CEO Ronaldo Hardy, Peacefully Founder/CEO Jennifer Good and Sarah Martin, Founder/CEO of “New CUSO of the Year” Pulsate. Also, Bitcoin’s halving leads Coinbase to double down.

A Bluetooth for Open Banking?

04-Apr-Week-3-Bluetooth-Banking-1500x690

Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.

Mining Direct Mail for Competitive Intel

04-Apr-Week-1-Mining-Direct-Mail-1500x690

Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement.

Scouting the Next Franchise AI Quarterback

03-Mar-Week-4-AI-Quarterback-1500x690

John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act.

Join Brett King at the CU Town Hall’s 100th Episode & 3rd Anniversary!

02-Mar-Week-2-TH-BrettKing-1500x690

Best Innovation Group Celebrates 3rd Anniversary and 100th Episode of CU Town Hall with Co-hosts John Best, Mike Lawson, and Glen Sarvady, Featuring Special Guest Brett King Tampa, FL – March 23, 2023 – Best Innovation Group (BIG), a leading provider of innovative solutions and services for credit unions, is thrilled to announce the upcoming […]

Consumers and Members- Unified Needs, Diverse Motivators

03-Mar-Week-3-GAC-Highlights-PT2-1500x690

More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act.

Navigating a “Vibe-cession,” Advocating at Scale

03-Mar-Week-2-GAC-Highlights-1500x690

Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions.