Deposits Don’t Die- They Quiet Quit
Glen speaks with Prismm Founder/CEO Martha Underwood about a new metric- the Deposit Mortality Index- gauging an FI’s risk of deposit loss from the Great Wealth Transfer. Also- PayPal’s acquisition drama draws to a close (for now) and Walmart opens its wallet for Apple Pay.
Fintech South’s Got Something to Say
Recapping last week’s Fintech South conference, Glen interviews founders of the three startups selected as Innovation Challenge finalists- Hussain Punjani of Agentix, Nyah Chapman of LUXE AI and John Patton of Street Charity- then asks you to guess which the judges chose for the grand prize. Also- Rich & Regular hosts Julien and Kiersten Saunders get real about everyday finances, and Spirit Airlines’ data is worth how much to AI developers?!
CU Town Hall Episode 148: Brian Ley Introduces VerifyDial
For this Town Hall, we’re joined by serial entrepreneur Brian Ley, founder and former CEO of Alpharank. Brian will introduce his latest venture, VerifyDial, an innovative scam prevention service that uses a nationwide 411-style phone line to help consumers verify suspicious calls and protect themselves from fraud. During the session, he’ll share how the model works, why it was created, and how VerifyDial plans to provide the service at no cost to community financial institutions. The initiative has already gained early support from several credit union leagues and is generating interest across the industry.
The New Oil Fueling the Fintech Sandbox
Glen connects with Fintech Sandbox Executive Director Lucas Timberlake to discuss the state of fintech investing- with and without AI- and to learn about his nonprofit’s mission to bring critical financial data access to early stage fintechs. Also- friends say that PayPal and Stripe are… “talking,” and JD Power’s credit card rankings have a K-shaped tilt- and an asterisk for Navy Federal.
Christmas in July- The Fed Delivers New (2024) Payments Data
The Federal Reserve has a quirky pattern of sharing results of its flagship payments research over major holidays. Usually that holiday is the Christmas/New Years window, with initial findings from the Fed’s triennial Payments Study shooting down the chimney. For whatever reason this cycle’s initial results were delayed until the eve of America’s 250th birthday.
Is Trust Now the Most Precious Metal?
Glen meets with Edelman Smithfield Managing Director Deidre Campbell to break down the annual Edelman Trust Barometer, the public’s “retreat into insularity,” and the resulting action items for banks and credit unions. Also- Illinois turns its focus to BNPL while JD Power highlights an FI opportunity, X Money broadens its reach, and the murky NCUA waters begin to clear.
Fighting Amsterdam Fintech FOMO
Laura Gibson-Lamothe, the Georgia Fintech Academy’s Executive Director, provides firsthand coverage of the key takeaways from Money 20/20 Europe. Laura and Glen also discuss broader trends in talent development/demand and regional differences in banking (and smoking! ) regulation. Plus- process reflections spurred by the passing of longtime Fed Chair Alan Greenspan, and the Bank of England sets a new stablecoin standard.
A Remarkable Month for Interchange – But What Has Really Changed?
The interchange debate has been a perpetual moving target for the past few years. With the dust having apparently settled momentarily, let’s dive into some remarkable events that have occurred over May and June alone.
Financial Health, No Matter the Mission
Our second batch of interviews stemming from the Financial Health Network’s EMERGE conference, both with founders of compelling fintech startups: ROX CEO Lara Hodgson (breaking down barriers to SMB credit/liquidity) and Poncho CEO John Brown (financial wellness for military families). Also- the sudden twist in Fiserv’s turnaround story.
Join John Best at the next CU Town Hall Wednesday, September 16th, 2026 at 3 PM ET
Recorded live for the first time ever at ACU’s Strategic Growth Conference, this CU Town Hall took on a lively “Pardon the Interruption” format as John Best, Joe Keller (Visions), Karen Bejarano (TruWest), and Glen Sarvady (154 Advisors) tackled today’s most pressing industry issues. From the CFPB, open banking, stablecoins, AI & quantum, branch strategy, next-gen members/wealth transfer, fraud, and fintech partnerships—this fast-paced session delivered candid insights, audience interaction, and plenty of laughs.