A Remarkable Month for Interchange – But What Has Really Changed?
The interchange debate has been a perpetual moving target for the past few years. With the dust having apparently settled momentarily, let’s dive into some remarkable events that have occurred over May and June alone.
Financial Health, No Matter the Mission
Our second batch of interviews stemming from the Financial Health Network’s EMERGE conference, both with founders of compelling fintech startups: ROX CEO Lara Hodgson (breaking down barriers to SMB credit/liquidity) and Poncho CEO John Brown (financial wellness for military families). Also- the sudden twist in Fiserv’s turnaround story.
Join John Best at the next CU Town Hall Wednesday, July 15th, 2026 at 3 PM ET
Recorded live for the first time ever at ACU’s Strategic Growth Conference, this CU Town Hall took on a lively “Pardon the Interruption” format as John Best, Joe Keller (Visions), Karen Bejarano (TruWest), and Glen Sarvady (154 Advisors) tackled today’s most pressing industry issues. From the CFPB, open banking, stablecoins, AI & quantum, branch strategy, next-gen members/wealth transfer, fraud, and fintech partnerships—this fast-paced session delivered candid insights, audience interaction, and plenty of laughs.
Authentic Intelligence in Financial Health
Glen shares highlights from the Financial Health Network’s EMERGE conference, including interviews with a pair of trailblazing co-founders: Debbie Rewards’ Frida Leibowitz and Prosprous.ai’s Ted Leung. Also- Illinois kicks the interchange can down the road (again), Pope Leo pleads for humanity in AI, and a campaign to repurpose dopamine hits for financial wellness.
Are We Approaching an AI Trough of Disillusionment?
Glen and John dissect a recent online airing of grievances regarding AI’s perceived shortcomings. To Glen’s surprise, John finds validity to some of these criticisms. Also- the Pope weighs in, robots close the human gap, the term “neuro-symbolic AI” emerges, and the green shoots of a “slow tech” movement may be emerging.
CU Town Hall Episode 147: The ChatGPT Finance Era
In this session, John Best explores the launch of ChatGPT’s new finance capabilities and what the rise of AI-powered financial agents could mean for credit unions and financial institutions. The discussion covers personalized financial management, subscription tracking, agentic AI, data ownership, member relationships, and the opportunities — and risks — facing financial institutions as AI becomes more integrated into consumers’ financial lives.
What Keeps CEOs Up at Night May Depend on Their Charter…
Glen chats with Lee Wetherington about Jack Henry’s newly minted survey of nearly 200 credit union and bank CEOs, exploring how strategic priorities and top concerns differ by group and how they’ve shifted over time. Also, a treasure trove of new industry data- on consumer payment choice, household economics, crypto/stablecoin usage, and a breezy 269-page NCUA stroke of GENIUS for your holiday reading pleasure.
Cool Parents, 21st Century Investors
Our continuing coverage of the NACUSO Reimagine and Nacha Smarter Faster Payments conferences features a pair of interviews: NACUSO’s advocacy lead Zach Pfister on modernizing investment rules to match 2026 realities, and Dykema’s Lauren Quigley on FIs’ role as open banking realists, creating a safe environment for the inevitable.
Two Conferences, Two Coasts, One Exhausted Fintech Geek
Glen gathers highlights from the annual conferences for both Nacha in San Diego and NACUSO in Orlando, including conversations with Nacha CEO Jane Larimer on Same Day ACH milestones, Duome Co-Founder Eric Berg on a Next Big Idea for housing, and the Digital Sovereignty Alliance’s Molly Woodman on the state of stablecoin.
Agents & AI & Trust & Narrative Control
Glen connects with Senso Co-Founder/CEO Saroop Bharwani about his firm’s approach to addressing some of the greatest disruptions emerging from the Agentic AI explosion. Also- Gen Z perspectives continue to evolve and surprise, and behavioral science gets a sidecar.