Best Innovation Group’s Innovation Club Welcomes New Members
Best Innovation Group today announced that two new credit union leaders have joined the Innovation Club: Willis Chang, Digital Transformation Officer at Kinecta Federal Credit Union and Scott Lindley, Chief Information Officer at Kitsap Credit Union. Their addition further expands the club’s network of forward-thinking leaders in the financial sector.
Now It’s Getting Personal….
Glen speaks with Co-Founder/CEO Austin Wentzlaff about Nook’s mission to reclaim a personalized credit union member experience, and why his team planned to be a CUSO from the start. TruStage’s Danielle Sesko explains how Payment Guard revamps a legacy loan insurance model for today’s digital personal lending. And Glen senses a shift in the media narrative on Banking as a Service and FDIC insurance.
Identity, Reward Points and Coffee
Glen speaks with Bonifii CEO John Ainsworth about his firm’s new collaboration with Metal and the next wave of identity solutions. Also- branches as community centers, the ongoing interchange/reward points battle, more “fun” in class action lawsuit land, and screen scraping stages a comeback.
A State of Confusion- Interchange Battles Move Closer to Home
The tension between federal and state-level banking legislation is a never-ending source of heartburn. Businesses naturally crave less regulation, in order to limit compliance costs and avoid barriers to innovation. Given the choice, however, they’d nearly always prefer a single federal standard to a patchwork of state edicts that can make compliance difficult-verging-on-impossible.
The Road to Responsible AI
Glen speaks with Glia’s Jake Tyler about his firm’s approach to delivering ethical AI solutions to financial institutions. Also- Finovate Best of Show winners, and the continuing crisis in card interchange.
Algorithmic Discrimination- and Other Sci-Fi-Sounding Terms Relevant Today
So much news, so little time: John and Glen unravel Colorado’s new Artificial Intelligence Act, Apple’s hookup with OpenAI to fuel its own systems and the apparent unraveling of Visa/Mastercard’s merchant settlement. Plus, watching Siri age in warp speed.
Mission, Meaning, Member Value
Glen speaks with TeamOnUP CEO Mike Kelly about “getting dreams done on purpose” and the beauty of small credit unions. Also, more on the Illinois interchange fiasco, the CFPB’s latest populist outburst, and Glen welcomes Google to the world of incumbents.
Artificial Intelligence, Intellectual Property, and Missing the Point on “Her”
Let’s start with the presumably obvious: Generative AI is a transformative technology. It’s not going away, and it’s poised to alter countless business processes- in mostly constructive ways, if we play our cards right.
The Familiar Sounds of Future AI
John and Glen tackle several of the hottest topics impacting fintech today including audio (and video) at the heart of ChatGPT’s new features, the sustained strength in Bitcoin and Ethereum values, and a landmark Illinois law’s potential disruption of interchange.
Opening Up, for Better or Worse…
Glen speaks with Peter Tapling of PTap Advisory about the mixed signals swirling around US open banking, and Anne Legg assesses credit unions’ readiness for AI. Also- ScarJo haunts OpenAI, and playing SCOTUS Bingo at the CFPB