Introducing The BIGcast Network

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On May 8, the BIGcast format is changing to become a twice weekly podcast hosted by Anne Legg, Glen Sarvady and John Best. BIGcast Producer Laura Weiss joins Anne, Glen and John to discuss the format and schedule changes. Also in this week’s BIGcast – the SWIFT Network and credit union security in light of an expose on a Russian hacker.

Why Visual Marketing Matters

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Naomi Castillo of FSSI and John discuss the importance of transactional documents to a credit union’s brand, and how innovation in that space can drive engagement and brand recognition.

Fiduciary Responsibility: A Golden Credit Union Opportunity

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It’s a fundamental premise of the credit union movement and one that received plenty of attention at CUNA’s annual Governmental Affairs Conference in Washington DC this February. There was no shortage of examples of community engagement, financial literacy efforts, and chartable initiatives on both the grassroots and national levels. Make that international

Faster Payments, Compelling Innovation

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John attended the Temenos Community Forum in Portugal last week, and shares an update of the cool things that he saw, the meetings that he attended, and some interesting people that he met.

Branching Out By Leaning In

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In part 2 of our report from CUNA’s annual GAC conference, Symitar President Ted Bilke touts his company’s latest innovations, CUNA’s Chief Policy Officer Bill Hampel shares some economic cheer, and John offers his thoughts on the branch’s future.

FinTech Innovation With A Posh Accent

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An explanation and update on the European Union PSD2 directive that directs banks to share customer account information with retailers and other third-parties.

Voice Banking, Card Skirmishes And Why Chat Is The New Browser

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In this first of a two-part episode, John and Glen catch up on various topics including the Walmart Canada / Visa dispute and a deeper look at gift cards in the recent Fed Payments Research study, as well as an exciting product announcement from John.

Giving Credit Where Debit Is Due

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John and Glen discuss the key takeaways from the Federal Reserve’s newly released Retail Payments Study and how they impact your FI strategy. Also – Listener Mail, and what EMV has in common with Obamacare.