The Road to Responsible AI
Glen speaks with Glia’s Jake Tyler about his firm’s approach to delivering ethical AI solutions to financial institutions. Also- Finovate Best of Show winners, and the continuing crisis in card interchange.
Algorithmic Discrimination- and Other Sci-Fi-Sounding Terms Relevant Today
So much news, so little time: John and Glen unravel Colorado’s new Artificial Intelligence Act, Apple’s hookup with OpenAI to fuel its own systems and the apparent unraveling of Visa/Mastercard’s merchant settlement. Plus, watching Siri age in warp speed.
Artificial Intelligence, Intellectual Property, and Missing the Point on “Her”
Let’s start with the presumably obvious: Generative AI is a transformative technology. It’s not going away, and it’s poised to alter countless business processes- in mostly constructive ways, if we play our cards right.
The Familiar Sounds of Future AI
John and Glen tackle several of the hottest topics impacting fintech today including audio (and video) at the heart of ChatGPT’s new features, the sustained strength in Bitcoin and Ethereum values, and a landmark Illinois law’s potential disruption of interchange.
First Mover Advantage? The EU’s AI Act Sets the Legislative Tone
(PSD2) to govern open banking. US legislators are finally getting to it now, with a framework rather similar to PSD2.
Doing (Small) Business at the Beach
From the windy shores of Miami Beach, Glen chats with Barlow Research about the often overlooked banking habits of small and mid-market businesses. Also- some fresh (and well-sourced) AI nuggets, and Chase places a contrarian bet on the future of the branch.
Taking Control of the Call Center Queue
John speaks with Respell’s Harpriya Bagri about using her firm’s AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word “cashless.”
Would You Like Logic with That?
John and Glen weigh in on a wide array of current topics- bringing AI to the drive-thru, connecting DragonCon to credit unions, and anticipating the new Elon Musk autobiography. Also, John still sees potential in digital twins and Allen Iverson sees a new career angle.
Pulling at the Threads… and at Generative AI, and CBDCs
John and Glen tackle a variety of timely topics, including the chances for a “Twitter slayer” and social media interoperability, the ever-evolving ChatGPT/GenAI landscape, and increasingly bizarre attitudes surrounding CBDCs. Also- clone marriage and orcas as influencers.
Let’s Get Ready to Fargo…
John and Glen discuss Wells Fargo’s foray into Generative AI, Elon Musk and Mark Zuckerberg’s foray into the cage, and BIG’s effort to share credit union AI best practices.