Banking With Alexa: What Works, What Doesn’t

The “fast-follower” strategy has been a perennial favorite among financial institutions. But that approach may be on life support. Global consulting firm McKinsey cautions financial institutions that they must now either be leaders or, at the least, very fast followers.
Jack Henry Enables “Alexa Pay My Bill”

Perhaps as a one year anniversary Jack Henry has issued a press release regarding its Symitar® division’s introduction of a new bill pay skill in its Episys® FIVE product called iPay QuickPay, which was developed and rolled out in partnership with Best Innovation Group (that was confusing!).
Best Innovation Group is First to Certify Amazon Alexa Skills for Credit Union Voice Banking Transactions.

Best Innovation Group (BIG), a credit union innovation catalyst, today announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.
Best Innovation Group’s FIVE Voice Banking Solution Named 2018 BAI Global Innovation Awards Finalist

Best Innovation Group, Inc (BIG), a technology innovation and development company specializing in credit union solutions, is pleased to announce that they…
Alexa, show me the money

Amazon’s Alexa, a popular virtual assistant that you may already have sitting on a nearby desk or shelf, is soon to be the newest employee, figuratively speaking, at Spokane-area financial institutions.
Smartspeakers Are Calling; Are Credit Unions Picking Up?

Smartspeakers – or “digital voice assistants” – may have tongues wagging in the tech world, but they have people in the credit union industry talking, too. Why? Because those little listening devices that can play music, buy things or even lock the front door – all via voice command – are popping up everywhere, and developers are rapidly devising ways for them to help members track account balances, move money around and maybe even get loans or other products.
Best Innovation Group Is First To Certify Amazon Alexa Skills For Credit Union Voice Banking Transactions.

Best Innovation Group (BIG), a credit union innovation catalyst, announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.