AI Optimism- with a Dose of Reality

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Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal.

We Were Promised Jetpacks (But Got Deepfakes)

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John recaps ten years of BIG ideas, recounts tech expectations circa 2015, and ponders the potential of AI, for better or worse. Plus- Glen wonders what happens if the Cap One/Discover deal doesn’t go through.

Chatting and Generating 2024’s Fintech Predictions (hopefully intelligently)

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Our annual New Years rite of passage- Anne Legg and John Janclaes join John and Glen to forecast the big fintech/credit union stories of 2024- leading to a healthy blend of consensus and spirited debate. Will Gen AI continue its rocket-like ascent or become bogged down in regulation? Will instant payments take center stage? How good were the team’s 2023 predictions…and what inside scoop did JB have on Bitcoin?

Venturing Further into VentureTech

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More highlights from the VentureTech conference: Penny Finance founder Crissi Cole on her startup’s “women-first” approach to financial planning, QCash CEO Seth Brickman on getting an offer his CUSO couldn’t refuse, and Vertice AI co-founder Mitch Rutledge on collaborating with Wellby Financial’s Richard Sowell to fuel member engagement.

AI Everywhere All at Once

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Glen speaks with Beyond the Arc’s Steven Ramirez about the winners and key takeaways from Finovate’s Spring San Francisco showcase. Also- the Regulatory Roundabout, the CFPB’s busy stretch, and a deceptive headline Glen actually appreciated.

The AI Arms Race – Be Scared. And Excited.

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hn and Glen discuss both the good and bad of Generative AI and why credit unions cannot afford to sit on the sidelines. Also- Apple discovers the PR downside of dabbling in financial services.

Revolutionizing the Credit Union Experience: Best Innovation Group Unveils the Potential of AI Chatbots with OpenAI’s ChatGPT at Innovation Club Meeting in Phoenix

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Best Innovation Group Showcases Potential of AI Chatbots, Including OpenAI’s ChatGPT, for Credit Unions at Innovation Club Meeting in Phoenix Phoenix, AZ – March 8, 2023 – Best Innovation Group (BIG), a leading technology and innovation consultancy for the financial sector, recently concluded a successful two-day Innovation Club meeting held at TruWest Credit Union in […]

ChatGPT Runs off the (Guard)Rails

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It’s all fun and games until someone falls in love with a robot.

A mere three weeks ago we were playing with ChatGPT to generate whimsical poems about Crypto Winter. In the short period since, Google parent Alphabet’s stock sank 11% when a video leaked of an internal demo of its competing generative AI engine going awry. Then the New York Times ran a lengthy front page story about the test version of Microsoft Bing’s chatbot going rogue and trying to seduce its reporter into leaving his spouse.

Our ChatGPT Poem is Funny- and Illuminating

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Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).

Ask John Anything

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John shares unfiltered thoughts on data sharing, cat pictures, artificial intelligence, APIs, and starting a credit union from scratch. Glen provides an opinionated round-up of recent news including an FDIC squabble, new crypto developments, the latest payment research, and venture capital heartburn.