Pick Your Track: The AXFI Conference Has Something For Everyone
The fifth AXFI Conference is going to be bigger and better than it’s ever been, now offering attendees three programming tracks focused on real-world, actionable takeaways: analytics, innovations, and cyber security.
2018 AXFI Conference: Big Ideas, Big Data, And Big Fun
There’s a reason that in just five short years the AXFI Conference has grown from less than 50 attendees to more than 250: it delivers insights that offer real value to all levels of credit union management, C-Level, VPs, managers, and tech staff.
Credit Unions Should Build Brand Equity Now For Voice-First Banking
Nothing has an impact on customer engagement quite like brand equity. A strong brand reputation takes time to build and is challenging to maintain, but your credit union’s long-term success depends on enhancing your image in the eyes of your members. When implementing a new technology, such as entering the voice-first market, it’s important to consider how to reinforce and build your brand.
Voice-First Devices: Why People Love Them And How Credit Unions Benefit.
Even Amazon is surprised by how much people love Alexa. The enthusiasm for the voice-enabled assistant that powers the company’s Echo line of devices should really come as no surprise.
Voice-First Devices: Their Role In The Financial Landscape
nancial institutions have long been accused (often justifiably) of being slow to adopt emerging technologies to improve the customer experience. But one innovation is gaining acceptance more quickly than we’ve seen in the past: voice-first devices.
Voice-First Devices: Changing The Rules Of Content Creation
Voice technology has changed the way people search for information. While voice technology isn’t new, voice recognition software has been around for years, the increasing availability of platforms such as Amazon Alexa or the Google Assistant has made voice interactions much more popular.
Best Innovation Group Is First To Certify Amazon Alexa Skills For Credit Union Voice Banking Transactions.
Best Innovation Group (BIG), a credit union innovation catalyst, announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.
How To Use Data Analysis To Better Serve Your Members
Modern members are no longer willing to wait for their credit union to provide them with what they need. Instead, they want it to provide the products and services they need now, when they need them – or even before.
Budget Challenge: Meet Credit Union Strategic Goals, Innovate AND Keep The Lights On
Members are the driving force behind all your credit union’s activities, and that’s understandable. Not only does your business strategy focus foremost on fulfilling their needs, but with directors who are members it’s a given that member interests will be top of the priority list.
Budget Season: What It Takes To Win Hearts, Minds, And Wallets
Through ups and downs, thick and thin, traditional and emerging schemes, one thing remains constant for credit unions: budgeting season. As we all know, October is the month credit unions start to strategically plan and budget for the coming year and beyond. The season typically begins with big ideas for growth and improving customer relationships, but sadly ends with a tight budget that reflects must-do tasks driven by government regulations.