Extraordinary Performance is Defined by a Strategic Center of Gravity
Strategy – is about making choices, trade-offs; it’s about deliberately choosing to be different.
The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 2
How the heck are CUs going to keep service and price advantages during the Digital Revolution!
One hundred percent of the retail world is going digital! While we may have slightly exaggerated that statistic, it is worth noting that only 50% of credit unions have a written and documented digital strategy.
The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 3
Surprisingly, 83% of credit unions indicate that they are offering digital consumer lending and 55% respond that are offering digital mortgages. Automated loan decisioning has the biggest impact on both the balance sheet and the consumer, but only one-third of credit unions are using data and machine learning to automate their lending.
A CEO and Consultant’s Perspective On Voice, AI and Digital Transformation Part 1
Retail banking’s digital revolution is changing everything credit unions do for their members.
If credit unions react as they have in the past, by being first to market with online ATMs, online banking, and other technology, they will build on their long-term service and price advantages. If they don’t, banks, BigTech and FinTechs will build on recent wins and the credit union industry will go the way of savings banks.
The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 1
One hundred percent of the retail world is going digital! While we may have slightly exaggerated that statistic, it is worth noting that only 50% of credit unions have a written and documented digital strategy. Compare this to the Financial Brand findings that 79% of banks are executing on a digital strategy and that 76% of millennials prefer mobile services over other channels. You can see why only half of the credit uni
Advice from a retired CU CEO turned Tech Consultant: #SpeedUp!
Make no mistake a digital revolution is upon us and credit unions need to react and change in order to serve their members.
Finding Your Digital & Data Strategy Foundation Starts Here
Digital transformation has revolutionized retail banking and data is the jet fuel for the seismic shift in the credit union business model.