Are You Focused on the Right Cyber Threats?

Best Innovation Group recently partnered with my friend, longtime industry expert and KnowBe4 Defense Evangelist Roger Grimes to discuss the steps credit unions can take immediately to improve their security posture. You can watch the full session here, but let me share a few of my favorite takeaways.
Finding a “Happy Path” to Debt Reduction

Glen speaks with Ilian Georgiev, co-founder and CEO of debt management app Charlie, about how mobile gaming can inform financial wellness and why new approaches are needed to address the gender gap in finance.
Automated- for the People

Glen connects with leaders from three of his favorite Finovate Spring presenting companies- Attune, BodesWell and Urjanet- each unveiling solutions designed to enhance consumers’ financial lives.
A Digital Paul Revere, and a Credit Union Adam Smith

Glen remembers “the man who saved the internet,” and Bradley Leimer champions a new(ish) path for credit unions. Also, a quixotic new legal assault on the Durbin Amendment.
Cash? Credit? Both? Neither? Huh?

In a recent blog post I addressed pandemic-driven changes in consumer payment behavior and the apparent confusion over both health factors and the economics of various payment instruments. Since then the plot has only thickened- with lawsuits filed, misinformation propagated, and no sign of clarity on the horizon. Allow me to update the situation through a variety of personal anecdotes and news items.
Elon Musk Expects a Population Collapse- What’s a Credit Union To Do?

Some futurists expect population declines by mid-century, with a US reversal coming even sooner. What would this scenario mean for financial services? Also, John grills Bitcoin Loser Glen about the wisdom of being paid entirely in crypto.
Payments Leaders, and the Consumers Who (Might) Follow

Glen speaks with Fiserv SVP of Government Relations Kim Ford about the newly created Payments Leadership Council and BAI Research Director Karl Dahlgren about the surprising ways each generation’s banking attitudes have shifted since the pandemic.
Interchange Agida- Mixed Messages at the Point of Sale

As Americans gradually emerge from quarantine- whether self-imposed or government-mandated- it remains to be seen how consumers’ relationship with Main Street merchants has changed for the long run. Conventional wisdom holds that existing market trends toward digitization received a 12- to 18-month jolt forward from the pandemic.
Building a Bank for People on Mars….

Fintech visionaries Brett King, Theo Lau, and Chris Skinner join our Digital Town Hall for a robust exchange on how the future of credit unions- and the economy itself- has been altered by the pandemic.
The Keys to Out-Partnering Your Competition

A recent Best Innovation Group webinar focused on the three things your credit union can do now to prepare for the pace of accelerated change. The insights shared by industry leaders John Best and Kevin Sarber are well worth an hour of your time. Here, however, I’ll drill down on one key point that particularly resonates for me.