Hold onto Your Wallets- Debit Interchange under Scrutiny

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We at BIG have been advising credit unions for some time not to become overly reliant on revenue from interchange fees. The Credit Card Competition Act, currently winding its way through Congress, is a prime example of the persistent threat. But now there’s an even more clear and present danger.

The Old Fintech Can’t Come to the Phone Right Now…

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Glen shares highlights from an even more rousing than usual Money 20/20, including Silicon Valley Bank’s Chief Product Officer Gagan Kanjlia on a bold branding decision, Cushion Founder Paul Kesserwani on BNPL’s awkward evolution, and Twentyfold’s William Mellis on a new fintech research platform. Also- Debit’s demolition derby and the Points Guy feels the heat.

A Digital-First Twin Takes Flight

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Glen speaks with Doug Brown, President of Digital Banking for NCR Voyix, about the birth of a new public company, the importance of a 139-year legacy, and the continuation of a digital-first mission. Also- a debit interchange battle breaks out, and Glen gets academic.

Taking Control of the Call Center Queue

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John speaks with Respell’s Harpriya Bagri about using her firm’s AI workflow tool to fight through the frustration of lost luggage. Also, Glen shares conference nuggets and ponders the meaning of the word “cashless.”

Rumors of Fintech Funding’s Demise Have Been Somewhat Exaggerated

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Glen speaks with Nick Evens, President/CEO of the Curql Collective, about the process of deploying over $300 million of additional credit union capital through its strategic investment fund. Also- keeping tabs on the startups potentially vying for some of that investment.

Would You Like Logic with That?

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John and Glen weigh in on a wide array of current topics- bringing AI to the drive-thru, connecting DragonCon to credit unions, and anticipating the new Elon Musk autobiography. Also, John still sees potential in digital twins and Allen Iverson sees a new career angle.

Battling for Eyeballs with the Big Boys

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Part 2 of our Finovate recap features interviews with the founders of Best of Show winner Chimney and Top Emerging Fintech winner Union Credit. Also- Glen reveals his Best of Show ballot and the Credit Card Competition Act takes to the airwaves.

Finovate’s Window into an Evolving Landscape

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Glen’s annual recap of the 66 demos at Finovate Fall includes interviews with standouts Wysh and CD Valet, reflections on each of the six Best of Show winners, and observations on recurring themes across the agenda. Also, the unexpected return of Silicon Valley Bank.

CU Relief for Ukraine

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collaborative grassroots initiative to deliver relief to Ukrainian citizens, and how CUs nationwide can participate. Also- the only state that prohibits consumers from pumping their own gas passes a new law on…credit card surcharging.

The CUNA/NAFCU Merger- An Inside View

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CUNA Board Vice-Chair and Cornerstone League CEO Caroline Willard shares her inside perspective on the pending CUNA/NAFCU merger. Also- Glen compares financial and grocery self-service, shares a new avenue for credit unions to aid Ukraine, and John checks an item off his bucket list.