BIG Announces the Addition of Three More Credit Unions to Voice-First Banking Platform, FIVE

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At the end of January, Best Innovation Group (BIG) announced the addition of three more credit unions to a growing list of those who have implemented BIG’s voice-first banking platform, FIVE. The addition is a result of a partnership between BIG and Connect Financial Software Solutions (Connect FSS), a company that provides online and mobile banking solutions for credit unions.

Banking With Alexa: What Works, What Doesn’t

FinancialBrand

The “fast-follower” strategy has been a perennial favorite among financial institutions. But that approach may be on life support. Global consulting firm McKinsey cautions financial institutions that they must now either be leaders or, at the least, very fast followers.

Jack Henry Enables “Alexa Pay My Bill”

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Perhaps as a one year anniversary Jack Henry has issued a press release regarding its Symitar® division’s introduction of a new bill pay skill in its Episys® FIVE product called iPay QuickPay, which was developed and rolled out in partnership with Best Innovation Group (that was confusing!).

Buyer’s Guide: Voice Banking for Credit Unions

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Caveat emptor. Let the buyer beware.
Nowhere is that truer than when investing in new technology. It takes time and money to create and nurture innovation. It’s not a process that everyone wants to, or should, be involved with

Alexa, show me the money

Journalofbusiness

Amazon’s Alexa, a popular virtual assistant that you may already have sitting on a nearby desk or shelf, is soon to be the newest employee, figuratively speaking, at Spokane-area financial institutions.

Artificial Intelligence, Banking, And The Customer

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Now there are people who would argue that blockchain technology or the distributive ledger is the most important new technology, and I certainly think that both of those are transformative. But when it comes to finding a really good fit between the customer and the banking industry, there is no more transformative technology than artificial intelligence.