Payments Leaders, and the Consumers Who (Might) Follow

Glen speaks with Fiserv SVP of Government Relations Kim Ford about the newly created Payments Leadership Council and BAI Research Director Karl Dahlgren about the surprising ways each generation’s banking attitudes have shifted since the pandemic.
Creator Commerce and Other Payment Innovations

Glen speaks with PayPal Ventures Operating Partner Peggy Mangot about exciting fintech opportunities, unmet market needs, and her experience launching a challenger bank within the walls of a Top Five FI.
FedNOW… in 2023? The Allure of Instant Payments

The Federal Reserve stirred the pot in 2018 when it requested comments on its offering a real-time payments network, since branded as FedNOW. Credit unions and community banks encouraged the Fed’s entry into the real-time market as a way to ensure widespread access to this important new capability.
Is Voice the New Mobile- and the Ultimate Touchless?

It was only a few years ago that I recall BIG’s Resident Visonary John Best counseling credit union leaders regarding their digital strategies, “If you don’t build out your mobile platform, you might as well not bother with digital.” It was a controversial statement at the time, but it’s now conventional wisdom. The hand-held device has become the go-to channel for members across a wide array of demographics, surpassing the desktop for engagement volume.
Failing Fast – The Key To Innovation Success

This week, John is joined by Rojin Nair, General Manager of Fintech Solutions at Celero, to discuss the Canadian Credit Union landscape, highlight from this year in Fintech, and key points that leaders must keep in mind in order to keep up in this breakneck era of innovation.
Define Design And Deliver… Change!

Listen as Denise shares how to be a change agent, impactful leader executive, embrace fear and highlights from her in progress new book. Not only will you feel inspired after this conversation, but you will also find out who Harold is and why potlucks are important in the workplace.
C-Suite Edition Podcast: 2017 – The Year In Leadership

In this episode of C-Suite Interviews, John Janclaes looks back over 2017 and shares highlights from his best conversations with the top minds in leadership and announces the 2018 Partners Credit Union Digital Transformation Journey Documentary series.
Learn. Love. Kick A** – A Conversation with Brandi Stankovic

In this episode of BIGCast C-Suite Edition, John Janclaes is joined by Dr. Brandi Stankovic, SVP of Engagement and Consulting of CU Solutions Group. Listen in as Brandi tells us about the words she lives by in her career – Learn. Love. Kick A**. Brandi also shares her advice on what to keep in mind as young emerging leaders advance in their careers.
Immersed in Payments Conferences

John and Glen get a rare chance to connect in person at Trellance’s inaugural Immersion18 conference, chatting with CU 2.0’s Kirk Drake as well as Canh Tran of fraud analytics trailblazer
Rippleshot. Plus Glen recaps Atlanta’s FinTech South conference, including a discussion of EY’s FinTech Adoption Index.
AXFI 2018 Recap Part 2

John Best and Glen Savardy at AXFI 2018