New Fed Research Highlights COVID’s Impact on Payments

We’re all aware the pandemic has altered Americans’ shopping and payments behavior- the remaining questions are how, and by how much. There are plenty of good sources to track pockets of data- the PSCU Payments Index and Mastercard’s SpendingPulse immediately come to mind. For an authoritative and comprehensive view, however, the Federal Reserve remains the gold standard.
Find Out Why Digital Banking Will Never Be the Same

One of the biggest financial stories to emerge from the pandemic has been the forward jolt to digital adoption for services like banking an e-commerce. Of course, the overall trend toward digital channels has been underway for some time.
Global Credit Union Growth continues to flourish- but closer to home, the story is murkier

One of the pandemic’s many casualties was the joint CUNA/World Council of Credit Unions (WOCCU) conference, which had been scheduled for July in Los Angeles. Recently WOCCU released its annual Statistical Report, which presumably would have been cause for celebration at the live event. And there is plenty to celebrate, with global membership growth of 17 million (over 6%) in 2019 alone.
Lessons from the 1918 Pandemic – and What Comes Next

Credit unions – and innovation – don’t exist in a vacuum. There’s plenty to be learned from experiences beyond financial services, as well as the broader context in which we all operate. That’s one of the principles behind BIG’s weekly Digital Town Hall Meetings, at which credit union leaders share best practices and recent developments.