Preparing for the 3 M’s of AI, and Other Big Ideas

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Glen shares interviews with Saisi Peter, Co-Founder of Casap, the 2024 winner of NACUSO’s Next Big Idea competition, and Anne Legg of Thrive Strategic Services outlines the steps credit unions must take to prepare for Generative AI. Also- Stripe unbundles and the NRF gets cranky (is that news?)

The Future of Cash (Yes, it has a future…)

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Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” Plus more uses- and more pay?- for gig workers?

Will Lower Broker Fees Upend the CU Mortgage Model?

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John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse?

Preaching the CUSO Gospel

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Just back from an action-packed NACUSO Network Conference, Glen shares interviews with NACUSO CEO Ronaldo Hardy, Peacefully Founder/CEO Jennifer Good and Sarah Martin, Founder/CEO of “New CUSO of the Year” Pulsate. Also, Bitcoin’s halving leads Coinbase to double down.

A Bluetooth for Open Banking?

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Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.

Mining Direct Mail for Competitive Intel

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Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement.

Scouting the Next Franchise AI Quarterback

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John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act.

Join Brett King at the CU Town Hall’s 100th Episode & 3rd Anniversary!

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Best Innovation Group Celebrates 3rd Anniversary and 100th Episode of CU Town Hall with Co-hosts John Best, Mike Lawson, and Glen Sarvady, Featuring Special Guest Brett King Tampa, FL – March 23, 2023 – Best Innovation Group (BIG), a leading provider of innovative solutions and services for credit unions, is thrilled to announce the upcoming […]

Consumers and Members- Unified Needs, Diverse Motivators

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More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act.