Credit Unions Should Be Thinking Top Of App Instead Of Top Of Wallet

The widespread use of smartphones and the Internet is changing the way a lot of people live their lives and giving rise to a range of new terminology. According to research by Pew, smartphone usage is not just growing in America but around the world. This has lead to service providers in a wide assortment of industries creating apps for goods, services, and subscriptions. What this means for credit unions is the increased use of “apps” to make purchases using credit and debit cards.
Great CU Client Service Takes More Than A Smile

Great client service is at the heart of every good business relationship, and credit unions depend as much as other companies on keeping their members satisfied.
Offering Digital-Friendly Rewards To CU Card Holders

More and more purchasing and other financial transactions are moving online, and whether that means working via mobile app or using a desktop computer, it’s a whole new world when it comes to credit cards.
Interchange Income And The Dodd-Frank Act: What’s Happened So Far And What Lies Ahead

The Dodd-Frank Wall Street Reform and Consumer Protection Act was enacted in response to the financial crisis of 2008 and the subsequent recession. Within it is a portion known as the “Durbin Amendment,” which affects how debit cards are processed. This seemingly small change to debit card processing – and interchange income – has, to say the least, been controversial.
Fiduciary Responsibility: A Golden Credit Union Opportunity

It’s a fundamental premise of the credit union movement and one that received plenty of attention at CUNA’s annual Governmental Affairs Conference in Washington DC this February. There was no shortage of examples of community engagement, financial literacy efforts, and chartable initiatives on both the grassroots and national levels. Make that international
A Digital Day with John in 2025 PT. 1

The year is 2025 and the world is a very different place. We have automated homes, self-driving cars, drone delivery systems, and a cashless society. All of this tends to make life a little easier. Or does it?
Credit Unions And Ketchup

Before you start to read any further, or if you start to read at all, and, to be fair, I have to warn you that there is a significant amount of ketchup talk in this article.
I must admit, I really, really like ketchup, and have for all my life. It’s a family thing. My dad drowned things in ketchup. So did my mom, and now I do too
