Banking With Alexa: What Works, What Doesn’t

FinancialBrand

The “fast-follower” strategy has been a perennial favorite among financial institutions. But that approach may be on life support. Global consulting firm McKinsey cautions financial institutions that they must now either be leaders or, at the least, very fast followers.

2019 Credit Union Technology Trends to Watch

Wow. What a year! The credit union and FinTech worlds are frothy and lots of change is underway. This year, some of the walls came down and credit unions saw more of the real world. Digital Credit Union has an incubator fostering FinTech Startups and the Boston FinTech Community. NACUSO’s Next Big Idea Competition brought in new concepts and innovative ideas to solve age-old credit union problems.

Jack Henry Enables “Alexa Pay My Bill”

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Perhaps as a one year anniversary Jack Henry has issued a press release regarding its Symitar® division’s introduction of a new bill pay skill in its Episys® FIVE product called iPay QuickPay, which was developed and rolled out in partnership with Best Innovation Group (that was confusing!).

Credit Union Member Growth

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Credit union membership growth! How do you measure it? It seems like a simple question, just like “where can I get the best burger in town?” seems like a simple question. However, once different interpretations of what constitutes a new member—or a good burger come into play—things don’t stay so clear.