Breaking Weekly Digital Gridlock Tip #5: Don’t Confuse Failure With Incompetence

Many financial institutions have very little tolerance for failure, but failure is PART OF SUCCESS!
BIG Announces the Addition of Three More Credit Unions to Voice-First Banking Platform, FIVE

At the end of January, Best Innovation Group (BIG) announced the addition of three more credit unions to a growing list of those who have implemented BIG’s voice-first banking platform, FIVE. The addition is a result of a partnership between BIG and Connect Financial Software Solutions (Connect FSS), a company that provides online and mobile banking solutions for credit unions.
Breaking Weekly Digital Gridlock Tip #4: Artificial Intelligence and Data Analytics

Your Success in Artificial Intelligence Will Depend on Your Mastery of Data Analytics
Breaking Weekly Digital Gridlock Tip #3: Digital Culture Shift

Digital is not a product. It is not a person or a department in your organization. Digital is a discipline.
Advice from a retired CU CEO turned Tech Consultant: #SpeedUp!

Make no mistake a digital revolution is upon us and credit unions need to react and change in order to serve their members.
Breaking Weekly Digital Gridlock Tip #2 Preparing for an economic downturn

How can expediting your digital transition help protect your organization from an economic downturn.
Fintech Tips: Breaking Weekly Digital Gridlock Tip #1 Preparing for AI

The one thing you should do in preparing your organization for Artificial Intelligence.
Banking With Alexa: What Works, What Doesn’t

The “fast-follower” strategy has been a perennial favorite among financial institutions. But that approach may be on life support. Global consulting firm McKinsey cautions financial institutions that they must now either be leaders or, at the least, very fast followers.
2019 Credit Union Technology Trends to Watch

Wow. What a year! The credit union and FinTech worlds are frothy and lots of change is underway. This year, some of the walls came down and credit unions saw more of the real world. Digital Credit Union has an incubator fostering FinTech Startups and the Boston FinTech Community. NACUSO’s Next Big Idea Competition brought in new concepts and innovative ideas to solve age-old credit union problems.
Finding Your Digital & Data Strategy Foundation Starts Here

Digital transformation has revolutionized retail banking and data is the jet fuel for the seismic shift in the credit union business model.