Breaking Weekly Digital Gridlock #30: How To Enter New Markets Using Digital
Join John as he discusses the new strategies that financial institutions must use to grow into new markets.
Breaking Weekly Digital Gridlock #29: Convenience vs. Utility
Join John as he discusses why having separate channels with exclusive services is hurting your institution.
Best Innovation Group Creates Fast Lane for Credit Union Voice Apps
Best Innovation Group (BIG), the leading provider of voice solutions specifically for financial institutions, is excited to announce the opening of the CU Voice Registry project (cuvoiceregistry.com) on September 9, 2019.
Breaking Weekly Digital Gridlock # 28: Data Analytics and the Zombie Apocalypse Pt. 2
Join John as he discusses the people you will need on your team to survive a Financial Zombie Apocalypse in part two of this mini series.
Breaking Weekly Digital Gridlock #27: The Zombie Apocalypse Part 1
Join John as he discusses the most common reasons why institutions fail at a full digital transformation.
The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 2
How the heck are CUs going to keep service and price advantages during the Digital Revolution!
One hundred percent of the retail world is going digital! While we may have slightly exaggerated that statistic, it is worth noting that only 50% of credit unions have a written and documented digital strategy.
Breaking Weekly Digital Gridlock #26: Producting
Join John as he discusses why producting without true cultural change will avail you nothing.
The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 3
Surprisingly, 83% of credit unions indicate that they are offering digital consumer lending and 55% respond that are offering digital mortgages. Automated loan decisioning has the biggest impact on both the balance sheet and the consumer, but only one-third of credit unions are using data and machine learning to automate their lending.
A CEO and Consultant’s Perspective On Voice, AI and Digital Transformation Part 1
Retail banking’s digital revolution is changing everything credit unions do for their members.
If credit unions react as they have in the past, by being first to market with online ATMs, online banking, and other technology, they will build on their long-term service and price advantages. If they don’t, banks, BigTech and FinTechs will build on recent wins and the credit union industry will go the way of savings banks.
Breaking Weekly Digital Gridlock #25: Facebook Libra Cryptocurrency Part 2
Join John as he continues to discuss Facebook’s new cryptocurrency, Libra and how it can affect you and your financial institution’s future.