Gaming the System- Lemonade LXP Preps Front Line Workers for the New Reality

Mike gets phygital with Lemonade CEO/Co-Founder John Findlay, and Glen assesses the demise of Google checking and a new take on the worker shortage.
Standing Out from the (Vaccinated) Finovate Crowd

The Finovate crew did an impressive job of bringing their winning formula of seven-minute live demos back into a live New York City setting in mid-September. By my visual estimate 300-400 vaccinated and judiciously spaced attendees were in the Marriott Marquis ballroom at any given time.
Finovate Part 2- Startups Are Not Throwing Away Their Shot

Glen wraps up his Finovate coverage by interviewing demo standouts FinGoal and Directlink and offering some Hamilton parallels (and puns). Also- thoughts on the crypto crunch.
Finovate- Back to the Stage

companies- ASA Financial, Sontiq and Best of Show winner Dreams. Also- is Save Now Buy Later a thing?
Municipal Credit Union Deploys New Digital Banking Platform With a Little Help From Their Friends

(Tampa, FL, September 22, 2021) Best Innovation Group (BIG), a technology and financial services innovator, and CU Engage, an advising consultancy to the credit union industry, are pleased to announce that as the result of their collaborative partnership, and the hard work of the New York-based Municipal Credit Union (MCU, $4.1 billion in assets, 590,000 […]
Neobanks- Striking a Chord with Attuned Audiences

Glen speaks with Nerve CEO/Co-Founder John Waupsh about his quest to create a better banking solution for working musicians. Also- diverse reactions to the Apple App Store court ruling.
Credit Unions Explore Their Super Power with BIG’s Innovation Club

Credit union professionals are getting a crash course in distributed ledger technologies thanks to a series of immersive three-day classes emphasizing…
On the Way to Retirement… Cannabis Happened

Safe Harbor Financial CEO Sundie Seefried shares her journey to cannabis banking advocate. Also- what business are credit unions really in, and how do they avoid becoming the next Kodak?
Confessions of an Inflation Hawk

My buddy John Best often points out how the experience/trauma of growing up during the Great Depression imprinted lifelong behaviors for many Americans- including his relatives who folded and stored aluminum foil for repeat usage.
Back to the Contact Center?

Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.
