Standing Out from the (Vaccinated) Finovate Crowd

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The Finovate crew did an impressive job of bringing their winning formula of seven-minute live demos back into a live New York City setting in mid-September. By my visual estimate 300-400 vaccinated and judiciously spaced attendees were in the Marriott Marquis ballroom at any given time.

Confessions of an Inflation Hawk

My buddy John Best often points out how the experience/trauma of growing up during the Great Depression imprinted lifelong behaviors for many Americans- including his relatives who folded and stored aluminum foil for repeat usage.

Back to the Contact Center?

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Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.