Best Innovation Group is First to Certify Amazon Alexa Skills for Credit Union Voice Banking Transactions.
Best Innovation Group (BIG), a credit union innovation catalyst, today announced the certification of its Amazon Alexa voice banking skill. Enrichment Federal Credit Union, a $456 million institution based in Oak Ridge, Tennessee, with 42,000 members and 9 offices, has become the first credit union to roll out the Financial Interaction Voice Experience (FIVE) banking skill.