The Business of Trust
Glen speaks with Edelman Smithfield’s Deidre Campbell to explore her firm’s new Financial Services Trust Barometer and the (mostly) positive signs for banks and credit unions. Also- the latest Gen AI fiasco has a familiar ring, Illinois’ unworkable interchange law moves bizarrely close to reality, and why the CFPB’s withdrawal of its open banking rule isn’t necessarily cause for celebration.
Mind, Body, and Wallet
Glen speaks with leaders of Mintel Comperemedia and FMCG Direct about the latest messaging trends in financial services marketing, and quickly acting on “life-event triggers.” Also- a major development in the interchange wars, the “stimmy,” and a PR win for Chime.