A Digital Wallet by Any Other Name…
James Anderson, Managing Director of Paze, shares a preview of the newest entrant to the digital wallet wars. Also- interchange rages anew, and Glen notes a possible pendulum shift in the rationale for automation.
Creating Digital Ambassadors: Why CU Employees Need To Be Digital Wallet Experts
First impressions count, no matter how much you want to believe otherwise. This is true regardless whether you’re talking about huge corporate endeavors or community-level organizations. When your credit union (CU) customers want help accessing your products and services, the frontline staff need to be well-versed ambassadors for your brand who are ready and capable of providing it. Here are our reasons for this: