Ten Years of Transformation Crammed into Three Months

In the big picture, it’s not as if any of this was a surprise. We’ve known for ages that digital channels were the future of banking, and that credit unions- especially smaller ones- needed to upgrade their tech platforms or risk being left behind.

The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 3

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Surprisingly, 83% of credit unions indicate that they are offering digital consumer lending and 55% respond that are offering digital mortgages. Automated loan decisioning has the biggest impact on both the balance sheet and the consumer, but only one-third of credit unions are using data and machine learning to automate their lending.

A CEO and Consultant’s Perspective On Voice, AI and Digital Transformation Part 1

Retail banking’s digital revolution is changing everything credit unions do for their members.

If credit unions react as they have in the past, by being first to market with online ATMs, online banking, and other technology, they will build on their long-term service and price advantages. If they don’t, banks, BigTech and FinTechs will build on recent wins and the credit union industry will go the way of savings banks.

The Digital Transformation Revolution – Is It Leaving Credit Unions Behind? Part 1

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One hundred percent of the retail world is going digital! While we may have slightly exaggerated that statistic, it is worth noting that only 50% of credit unions have a written and documented digital strategy. Compare this to the Financial Brand findings that 79% of banks are executing on a digital strategy and that 76% of millennials prefer mobile services over other channels. You can see why only half of the credit uni

Chris Skinner: Doing Digital Transformation Right

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Chris Skinner of thefinanser.com joins John Best for a discussion onsite at the World Council of Credit Unions Conference in Singapore. Listen in to learn the difference between digital transformation and digital adoption, and explore with them as they discuss the ever-expanding global fintech market.

Accelerating Credit Union Digital Transformations With Agile Methodology

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C-Suite Interview with Peter Hildebrandt from The Boston Consulting group. BIGCast host John Janclaes and Peter have an in depth conversation about Agile methodology and why so many firms are turning to it to accelerate credit union digital initiatives. Partner Federal Credit Union’s agile journey and some of the lessons learned serve as an example.