The Future of Cash (Yes, it has a future…)

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Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” Plus more uses- and more pay?- for gig workers?

A Bluetooth for Open Banking?

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Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.

A Digital-First Twin Takes Flight

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Glen speaks with Doug Brown, President of Digital Banking for NCR Voyix, about the birth of a new public company, the importance of a 139-year legacy, and the continuation of a digital-first mission. Also- a debit interchange battle breaks out, and Glen gets academic.

Consumers Want Digital- But What Does That Mean?

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Glen speaks with Karl Dahlgren about BAI’s annual Banking Outlook and some potential disconnects between consumer and industry focus areas. Also, the latest on Affirm, Plaid, Walmart’s fintech foray, and changes at the CFPB and OCC.

Find Out Why Digital Banking Will Never Be the Same

One of the biggest financial stories to emerge from the pandemic has been the forward jolt to digital adoption for services like banking an e-commerce. Of course, the overall trend toward digital channels has been underway for some time.

Digital Banking’s New “App Store” Model

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Glen speaks with leaders from Finzly and Q2- both Finovate Fall Best of Show winners- about innovative approaches to rapidly bringing digital banking solutions to market. Also, more on working from home and our gradual return to the workplace.

Ten Years of Transformation Crammed into Three Months

In the big picture, it’s not as if any of this was a surprise. We’ve known for ages that digital channels were the future of banking, and that credit unions- especially smaller ones- needed to upgrade their tech platforms or risk being left behind.

Creating Digital Ambassadors: Why CU Employees Need To Be Digital Wallet Experts

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First impressions count, no matter how much you want to believe otherwise. This is true regardless whether you’re talking about huge corporate endeavors or community-level organizations. When your credit union (CU) customers want help accessing your products and services, the frontline staff need to be well-versed ambassadors for your brand who are ready and capable of providing it. Here are our reasons for this: