Deliberating Debit, Contemplating Credit

Glen speaks with Jessica Heuer and Carrie Stapp about Velera’s recent Psychology of Payments study and strategies for engaging various segments of card users. Also- Durbin and Putin attempt workarounds, and Fiserv wades into uncharted waters.
Battle Lines Being Drawn on Illinois Interchange

When Illinois Governor J.B. Pritzker signed The Interchange Fee Prohibition Act into law in late June, it was already clear the legislation’s impact would radiate well beyond the state’s borders. The speed and intensity of the national reaction has nonetheless been surprising- reaching a peak (for now) with last week’s amicus brief by the OCC blasting the law as “unworkable.”
Cash? Credit? Both? Neither? Huh?

In a recent blog post I addressed pandemic-driven changes in consumer payment behavior and the apparent confusion over both health factors and the economics of various payment instruments. Since then the plot has only thickened- with lawsuits filed, misinformation propagated, and no sign of clarity on the horizon. Allow me to update the situation through a variety of personal anecdotes and news items.