Artificial Intelligence, Banking, And The Customer
Now there are people who would argue that blockchain technology or the distributive ledger is the most important new technology, and I certainly think that both of those are transformative. But when it comes to finding a really good fit between the customer and the banking industry, there is no more transformative technology than artificial intelligence.
Technology, Evolution, and Revolution
Revolutionary technology: how offering brand new technology will aid you in member retention.
Evolutionary technology: addressing specific member needs to enhance your offerings.
Smartspeakers Are Calling; Are Credit Unions Picking Up?
Smartspeakers – or “digital voice assistants” – may have tongues wagging in the tech world, but they have people in the credit union industry talking, too. Why? Because those little listening devices that can play music, buy things or even lock the front door – all via voice command – are popping up everywhere, and developers are rapidly devising ways for them to help members track account balances, move money around and maybe even get loans or other products.
A Credit Union’s Biggest Cultural Challenge: Its Smart Use Of Data
Many credit unions are successfully building the fundamental skills and infrastructure they need to utilize data more effectively. They’re aggressively investing in analytic tools, staff skills, and warehouses, but less so in the newer tools of decisioning, fraud, and predictive machine learning and AI technologies.
How to Harness the Agile Mindset in your Digital Transformation
Join John Janclaes, CEO of Partners FCU, as he shares part two of his five-part series highlighting Partners’ journey through digital transformation while employing the agile mindset. In this episode, you will hear from members of the cross functional agile team as they detail the last two months of their training and what the agile methodology has done for their teams as they attempt to move 2x as fast through their transformation process.
Pick Your Track: The AXFI Conference Has Something For Everyone
The fifth AXFI Conference is going to be bigger and better than it’s ever been, now offering attendees three programming tracks focused on real-world, actionable takeaways: analytics, innovations, and cyber security.
Tips to Secure your Data Lake
In the first episode of our OnApproach Data Lakes series, John Best speaks with Rojin Nair, General Manager of Financial Technology at Celero. Join John and Rojin as they discuss predictive modeling, data lake security, and how credit unions must pool resources to gain an edge in the industry.
2018 AXFI Conference: Big Ideas, Big Data, And Big Fun
There’s a reason that in just five short years the AXFI Conference has grown from less than 50 attendees to more than 250: it delivers insights that offer real value to all levels of credit union management, C-Level, VPs, managers, and tech staff.
Voice-First Devices: Their Role In The Financial Landscape
nancial institutions have long been accused (often justifiably) of being slow to adopt emerging technologies to improve the customer experience. But one innovation is gaining acceptance more quickly than we’ve seen in the past: voice-first devices.
Accelerating Credit Union Digital Transformations With Agile Methodology
C-Suite Interview with Peter Hildebrandt from The Boston Consulting group. BIGCast host John Janclaes and Peter have an in depth conversation about Agile methodology and why so many firms are turning to it to accelerate credit union digital initiatives. Partner Federal Credit Union’s agile journey and some of the lessons learned serve as an example.