Finovate-ing From Cradle to Grave

Glen shares highlights from last week’s Finovate conference in NYC.
A FinTech By Any Other Name…

John and Glen discuss crypto’s crash, Uber’s Cash, Webster’s newfound love for FinTech, and other hot industry topics.
Make Your Vendors Your Partners

John Best chats with Jeremy Pinard and John Listak from Alliant Credit Union to learn all about Alliant’s experience in building their own custom Lending Management System.
3 Good Reasons You Should Use Video Marketing

Video marketing is here, and it is here to stay. Video has become an integral part of online marketing that your credit union CANNOT afford to ignore. It is the most effective tool for sharing information and entertaining content with your members. According to Cisco, by 2020 video will make up 79% of all internet traffic.
Buyer’s Guide: Voice Banking for Credit Unions

Caveat emptor. Let the buyer beware.
Nowhere is that truer than when investing in new technology. It takes time and money to create and nurture innovation. It’s not a process that everyone wants to, or should, be involved with
Driving New Sales and Just Plain Driving

Glen chats with BAI’s Byron Marshall about his firm’s latest research on FI cross-selling and new account opening. Also, Glen shares some warning flags on auto lending from the recent GCUA Idea Institute and engages in a bit of Bitcoin gloating.
A Credit Union’s Guide to Dominating Retail Finance

Credit Unions can, and should, be the dominant retail financial services provider in every market in the US.
3 Social Media Strategy Mistakes for Credit Unions

It is imperative that your Credit Union has a social media strategy in today’s digital climate. However, what is even worse than having no social media strategy for your credit union is having a bad social media strategy. It is important that you avoid these three social media mistakes at your credit union.
The Morality of AI

This week, John speaks with Dr. Harry Kloor; futurist, science fiction writer and founder of the XPrize. Learn more about Dr. Kloor’s vision of the future of avatars, explore the good, bad and the ugly of blockchain and cryptocurrency, and listen in on a fascinating viewpoint about the future of AI and how it will change our society’s moral structure.
Lead Scoring – Getting to know your members

Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).