In the Digital Age, Success is a Choice

In our final 2018 episode of The BIGCast: C-Suite Edition, John Janclaes interviews best selling author and motivational speaker Erik Qualman.
Bitcoin and Agile and Breaches, Oh My!

John, Anne, Kirk and Glen trade thoughts- and quips- about the biggest FinTech and credit union stories of 2018.
2019 Credit Union Technology Trends to Watch

Wow. What a year! The credit union and FinTech worlds are frothy and lots of change is underway. This year, some of the walls came down and credit unions saw more of the real world. Digital Credit Union has an incubator fostering FinTech Startups and the Boston FinTech Community. NACUSO’s Next Big Idea Competition brought in new concepts and innovative ideas to solve age-old credit union problems.
Finding Your Digital & Data Strategy Foundation Starts Here

Digital transformation has revolutionized retail banking and data is the jet fuel for the seismic shift in the credit union business model.
Credit Union Member Growth

Credit union membership growth! How do you measure it? It seems like a simple question, just like “where can I get the best burger in town?” seems like a simple question. However, once different interpretations of what constitutes a new member—or a good burger come into play—things don’t stay so clear.
Data Analytics – There for the Taking

This week, John is joined by Kirk Kordeleski, EVP of Strategy and Consulting at BIG, to unpack the mixed messages emerging from BIG’s recent industry survey of data analytics adoption.
Credit Unions: The Many Forms of Community Service

Glen’s insightful discussions with two CU leaders on novel approaches to community service: Rob Miller of VSECU (economic development) and Rachel Pross of Maps CU (the public safety and under-served aspects of cannabis banking).
The Right Amount of Capital: A Conversation with Bill Hampel

In this month’s edition of C-Suite Interviews, John Janclaes sits down with Bill Hampel, former Chief Economist and Chief Policy Officer of CUNA. Join John and Bill as they discuss all things surrounding the concept of capital. Bill gives his unique insight into what the right amount of capital is every aspect of the credit union, how CECL will have an impact on capital, and how capital ties into the ever important goal of returning more value for your CU.
A FinTech Cornucopia

Our Two Johns (Best and Janclaes) and Glen channel the season’s spirit and share thoughts on what they’re thankful for in the credit union and fintech movements. Also, John geeks out on asteroids and quantum computing.
The Corporate View: Drive for Payments Breakthroughs, But Don’t Ignore the Classics

Glen reports from the AFP 2018 (Association for Financial Professionals) conference, speaking with Celent’s Bob Meara on that stubborn cash at the point of sale, Claire Greene on the Fed’s new Fraud Study, and Bill and Dan Carmody on blockchain and other promising fintech. Plus Glen tries to be less “interesting.”