Gaming the System- Lemonade LXP Preps Front Line Workers for the New Reality

Mike gets phygital with Lemonade CEO/Co-Founder John Findlay, and Glen assesses the demise of Google checking and a new take on the worker shortage.
Standing Out from the (Vaccinated) Finovate Crowd

The Finovate crew did an impressive job of bringing their winning formula of seven-minute live demos back into a live New York City setting in mid-September. By my visual estimate 300-400 vaccinated and judiciously spaced attendees were in the Marriott Marquis ballroom at any given time.
Finovate Part 2- Startups Are Not Throwing Away Their Shot

Glen wraps up his Finovate coverage by interviewing demo standouts FinGoal and Directlink and offering some Hamilton parallels (and puns). Also- thoughts on the crypto crunch.
Finovate- Back to the Stage

companies- ASA Financial, Sontiq and Best of Show winner Dreams. Also- is Save Now Buy Later a thing?
Municipal Credit Union Deploys New Digital Banking Platform With a Little Help From Their Friends

(Tampa, FL, September 22, 2021) Best Innovation Group (BIG), a technology and financial services innovator, and CU Engage, an advising consultancy to the credit union industry, are pleased to announce that as the result of their collaborative partnership, and the hard work of the New York-based Municipal Credit Union (MCU, $4.1 billion in assets, 590,000 […]
Confessions of an Inflation Hawk

My buddy John Best often points out how the experience/trauma of growing up during the Great Depression imprinted lifelong behaviors for many Americans- including his relatives who folded and stored aluminum foil for repeat usage.
Ent Credit Union Powers Secure Member Interactions By Voice, New Alexa Skill Certified by Amazon

Best Innovation Group (BIG), a technology and financial services innovator, is pleased to share that Ent Credit Union ($8 billion in assets, 420,000 members) has received Amazon certification for its first conversational banking application hosted on BIG’s FIVE Conversational Banking Platform.
Plotting a Post-COVID Cash Course

We at BIG spend an unhealthy amount of time pondering the future trajectory of cash usage and its implications for credit unions- you’ll find some of our earlier analysis here.
Getting To Yes More Often

Glen chats with Scienaptic’s Kathryn Bonesteel about bringing artificial intelligence to credit union loan underwriting. Plus- Square buys now, and Americans remain unclear on open banking.
Why Your Credit Union Needs A Voice Application

Voice assistants are fast becoming the way we interact with everything from our banks to our cars- we’re already watching this transition play out in real time. The technology isn’t limited to humans either, with artificial intelligence (AI) also being embedded into voice interactions to aid decision making and improve customer experiences.
