Confessions of an Inflation Hawk

My buddy John Best often points out how the experience/trauma of growing up during the Great Depression imprinted lifelong behaviors for many Americans- including his relatives who folded and stored aluminum foil for repeat usage.

Plotting a Post-COVID Cash Course

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We at BIG spend an unhealthy amount of time pondering the future trajectory of cash usage and its implications for credit unions- you’ll find some of our earlier analysis here.

Getting To Yes More Often

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Glen chats with Scienaptic’s Kathryn Bonesteel about bringing artificial intelligence to credit union loan underwriting. Plus- Square buys now, and Americans remain unclear on open banking.

Why Your Credit Union Needs A Voice Application

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Voice assistants are fast becoming the way we interact with everything from our banks to our cars- we’re already watching this transition play out in real time. The technology isn’t limited to humans either, with artificial intelligence (AI) also being embedded into voice interactions to aid decision making and improve customer experiences.

Fintech Buyers Club

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Nick Evens, CEO of the $150 million Curql Collective investment fund, explains why the days of “one-off” credit union investments in fintech startups are over. Also- Square’s foray into small business banking and FICO’s waning clout.

Credit Union Takeaways from the White House’s Executive Order

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Based on the industry’s reaction, you’d think the banking sector had been singled out in the Biden Administration’s recent Executive Order addressing market competition. The wide-ranging document actually encompasses 72 initiatives, with financial services the last category listed- well after healthcare, agriculture, and transportation, and in less detail.

Credit Union Success Depends on Streamlining Fintech Partnerships

It’s a familiar story. Credit union signs up to roll out an exciting new product or service with a fintech provider; months later, the project remains mired in the implementation process. What went wrong? The CU found itself playing defense after the compatibility of its data system was lost to the uncertainties of platform integration.