New Fed Research Highlights COVID’s Impact on Payments
We’re all aware the pandemic has altered Americans’ shopping and payments behavior- the remaining questions are how, and by how much. There are plenty of good sources to track pockets of data- the PSCU Payments Index and Mastercard’s SpendingPulse immediately come to mind. For an authoritative and comprehensive view, however, the Federal Reserve remains the gold standard.
Plotting a Post-COVID Cash Course
We at BIG spend an unhealthy amount of time pondering the future trajectory of cash usage and its implications for credit unions- you’ll find some of our earlier analysis here.
The Future (and Past) of Cash
Like virtually every aspect of life, the COVID-19 pandemic has altered our relationship with cash- perhaps permanently in some aspects, but temporarily in others. This makes it an intriguing time for an industry conference titled The Future of Cash. I’m sure some snarky folks will quip that cash has no future.
Workforce Planning for Now and the Long Haul
Glen chats with Jason Jones, head of Cresa’s Remote Services and Technology Services segments, about workforce and workplace strategies for a post-COVID world. Also new research on digital adoption, digital trust and a brief respite from the election.
Working From Home- For Now, or Forever?
John and Glen discuss the pluses and minuses of our extended WFH period and its implications for the future of the workplace. Also, how on earth does someone budget for 2021?
COVID’s Impacts Illustrate the Value of MemberPass in our New Normal
One of the most bizarre byproducts of the COVID-19 pandemic has been its effect on credit union branch protocol. As recently as this winter, the idea of a masked man walking up to a teller window would have been unheard of, if not downright illegal. Four months later, many credit unions have enacted policies requiring masks for entry.