Are We Approaching an AI Trough of Disillusionment?

Glen and John dissect a recent online airing of grievances regarding AI’s perceived shortcomings. To Glen’s surprise, John finds validity to some of these criticisms. Also- the Pope weighs in, robots close the human gap, the term “neuro-symbolic AI” emerges, and the green shoots of a “slow tech” movement may be emerging.

CU Town Hall Episode 147: The ChatGPT Finance Era

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In this session, John Best explores the launch of ChatGPT’s new finance capabilities and what the rise of AI-powered financial agents could mean for credit unions and financial institutions. The discussion covers personalized financial management, subscription tracking, agentic AI, data ownership, member relationships, and the opportunities — and risks — facing financial institutions as AI becomes more integrated into consumers’ financial lives.

Detangling OpenAI’s Palace Intrigue

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In a world where personal privacy has essentially vanished, it’s ironic that we may never know the full story of OpenAI’s mid-November boardroom coup. John Best and I attempted to detangle the saga’s various threads on a wide-ranging episode of The BIGCast. As a companion piece, here’s a somewhat tidier synopsis of the complex and mysterious path leading to CEO/Co-Founder Sam Altman’s brief exile.

CU Town Hall Episode 105: Harpriya Bagri

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You are invited to join us at the CU Town Hall presented by Best Innovation Group. With hosts John Best and CUBroadcast’s Mike Lawson at the helm, we come together once a month on Wednesdays at 12 P.M. PT/3 P.M. ET to share information about the latest issues that credit unions are facing, meet and talk to industry experts, and sometimes to just discuss what is on John and Mike’s minds. Sign up to receive an invitation to each week’s show.

The More Things (Inter)Change…

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The latest on the Credit Card Competition Act, FedNow’s launch, and two credit union CEOs share their perspectives on deploying ChatGPT. Plus Glen actually says something (kind of) nice about Elon.

CU Town Hall Episode 104: John Best

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You are invited to join us at the CU Town Hall presented by Best Innovation Group. With hosts John Best and CUBroadcast’s Mike Lawson at the helm, we come together once a month on Wednesdays at 12 P.M. PT/3 P.M. ET to share information about the latest issues that credit unions are facing, meet and talk to industry experts, and sometimes to just discuss what is on John and Mike’s minds. Sign up to receive an invitation to each week’s show.

Pulling at the Threads… and at Generative AI, and CBDCs

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John and Glen tackle a variety of timely topics, including the chances for a “Twitter slayer” and social media interoperability, the ever-evolving ChatGPT/GenAI landscape, and increasingly bizarre attitudes surrounding CBDCs. Also- clone marriage and orcas as influencers.

The AI Arms Race – Be Scared. And Excited.

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hn and Glen discuss both the good and bad of Generative AI and why credit unions cannot afford to sit on the sidelines. Also- Apple discovers the PR downside of dabbling in financial services.

ChatGPT- Hallucinations, Lies, Negotiations

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Glen speaks with veteran journalist Michael Lev about the supply chain expert’s recent encounter with Chat GPT in which the platform confessed to making stuff up. Also- more on deposit outflows and the sketchy definition of a “small bank.” (Gordon Lightfoot soundtrack optional)

CU Town Hall Episode 101: Joey Rudisill

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ou are invited to join us at the CU Town Hall presented by Best Innovation Group. With hosts John Best and CUBroadcast’s Mike Lawson at the helm, we come together once a month on Wednesdays at 12 P.M. PT/3 P.M. ET to share information about the latest issues that credit unions are facing, meet and talk to industry experts, and sometimes to just discuss what is on John and Mike’s minds. Sign up to receive an invitation to each week’s show.