Credit Union Success Depends on Streamlining Fintech Partnerships

It’s a familiar story. Credit union signs up to roll out an exciting new product or service with a fintech provider; months later, the project remains mired in the implementation process. What went wrong? The CU found itself playing defense after the compatibility of its data system was lost to the uncertainties of platform integration.
Cash? Credit? Both? Neither? Huh?

In a recent blog post I addressed pandemic-driven changes in consumer payment behavior and the apparent confusion over both health factors and the economics of various payment instruments. Since then the plot has only thickened- with lawsuits filed, misinformation propagated, and no sign of clarity on the horizon. Allow me to update the situation through a variety of personal anecdotes and news items.
Elections Have (Fintech) Consequences

Glen shares insights- including perspectives from multiple sources- on how the election’s outcome will impact credit unions, banks and fintech firms. Also, the impact of California’s Prop 22 on the gig economy, Ant Financial’s spectacular IPO head fake, and Visa/Plaid runs afoul of the Department of Justice.
Workforce Planning for Now and the Long Haul

Glen chats with Jason Jones, head of Cresa’s Remote Services and Technology Services segments, about workforce and workplace strategies for a post-COVID world. Also new research on digital adoption, digital trust and a brief respite from the election.