The Future of Cash (Yes, it has a future…)

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Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” Plus more uses- and more pay?- for gig workers?

A Bluetooth for Open Banking?

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Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.

Join Brett King at the CU Town Hall’s 100th Episode & 3rd Anniversary!

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Best Innovation Group Celebrates 3rd Anniversary and 100th Episode of CU Town Hall with Co-hosts John Best, Mike Lawson, and Glen Sarvady, Featuring Special Guest Brett King Tampa, FL – March 23, 2023 – Best Innovation Group (BIG), a leading provider of innovative solutions and services for credit unions, is thrilled to announce the upcoming […]

A Belated Christmas Gift: New Fed Payments Data

In prior cycles the Fed released its treasure trove of payments data over the Christmas holiday- an apt metaphor for a small niche of obsessives (myself included) who eagerly unwrapped this industry gift in search of insights.

Revolutionizing the Credit Union Experience: Best Innovation Group Unveils the Potential of AI Chatbots with OpenAI’s ChatGPT at Innovation Club Meeting in Phoenix

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Best Innovation Group Showcases Potential of AI Chatbots, Including OpenAI’s ChatGPT, for Credit Unions at Innovation Club Meeting in Phoenix Phoenix, AZ – March 8, 2023 – Best Innovation Group (BIG), a leading technology and innovation consultancy for the financial sector, recently concluded a successful two-day Innovation Club meeting held at TruWest Credit Union in […]

ChatGPT Runs off the (Guard)Rails

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It’s all fun and games until someone falls in love with a robot.

A mere three weeks ago we were playing with ChatGPT to generate whimsical poems about Crypto Winter. In the short period since, Google parent Alphabet’s stock sank 11% when a video leaked of an internal demo of its competing generative AI engine going awry. Then the New York Times ran a lengthy front page story about the test version of Microsoft Bing’s chatbot going rogue and trying to seduce its reporter into leaving his spouse.

Our ChatGPT Poem is Funny- and Illuminating

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Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).

A Dip in the Snark Tank

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John and Glen hold court with Cornerstone Advisors Chief Research Officer Ron Shevlin about Google’s unsettled payment strategy and a divergence of opinion on banking opportunities in the metaverse. Also, John tours Chase’s new virtual branch (and pets a tiger).

Charting a Glide Path to the Cloud

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Jack Henry CEO Dave Foss joins Glen to elaborate on his company’s newly unveiled technology strategy and its unbundling of the core. Also- what does Tony Gwynn have to do with venture capital?