The Future of Cash (Yes, it has a future…)

Glen recaps the highlights from last week’s global Future of Cash conference, including interviews with Alex Bau of the Fed’s Cash Product on new research re: US usage, and Ron Delnevo on ATMs and “keeping cash local.” Plus more uses- and more pay?- for gig workers?
A Bluetooth for Open Banking?

Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.
Join Brett King at the CU Town Hall’s 100th Episode & 3rd Anniversary!

Best Innovation Group Celebrates 3rd Anniversary and 100th Episode of CU Town Hall with Co-hosts John Best, Mike Lawson, and Glen Sarvady, Featuring Special Guest Brett King Tampa, FL – March 23, 2023 – Best Innovation Group (BIG), a leading provider of innovative solutions and services for credit unions, is thrilled to announce the upcoming […]
A Belated Christmas Gift: New Fed Payments Data

In prior cycles the Fed released its treasure trove of payments data over the Christmas holiday- an apt metaphor for a small niche of obsessives (myself included) who eagerly unwrapped this industry gift in search of insights.
Revolutionizing the Credit Union Experience: Best Innovation Group Unveils the Potential of AI Chatbots with OpenAI’s ChatGPT at Innovation Club Meeting in Phoenix

Best Innovation Group Showcases Potential of AI Chatbots, Including OpenAI’s ChatGPT, for Credit Unions at Innovation Club Meeting in Phoenix Phoenix, AZ – March 8, 2023 – Best Innovation Group (BIG), a leading technology and innovation consultancy for the financial sector, recently concluded a successful two-day Innovation Club meeting held at TruWest Credit Union in […]
ChatGPT Runs off the (Guard)Rails

It’s all fun and games until someone falls in love with a robot.
A mere three weeks ago we were playing with ChatGPT to generate whimsical poems about Crypto Winter. In the short period since, Google parent Alphabet’s stock sank 11% when a video leaked of an internal demo of its competing generative AI engine going awry. Then the New York Times ran a lengthy front page story about the test version of Microsoft Bing’s chatbot going rogue and trying to seduce its reporter into leaving his spouse.
Our ChatGPT Poem is Funny- and Illuminating

Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).
Finovate’s Standouts: Presence Bias and Money Stories

Glen shares his highlights from Finovate’s lively return to the London stage, and speaks with Best of Show winners Dreams and Finshape.
A Dip in the Snark Tank

John and Glen hold court with Cornerstone Advisors Chief Research Officer Ron Shevlin about Google’s unsettled payment strategy and a divergence of opinion on banking opportunities in the metaverse. Also, John tours Chase’s new virtual branch (and pets a tiger).
Charting a Glide Path to the Cloud

Jack Henry CEO Dave Foss joins Glen to elaborate on his company’s newly unveiled technology strategy and its unbundling of the core. Also- what does Tony Gwynn have to do with venture capital?