Tag: AI

The AI Arms Race – Be Scared. And Excited.

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hn and Glen discuss both the good and bad of Generative AI and why credit unions cannot afford to sit on the sidelines. Also- Apple discovers the PR downside of dabbling in financial services.

Revolutionizing the Credit Union Experience: Best Innovation Group Unveils the Potential of AI Chatbots with OpenAI’s ChatGPT at Innovation Club Meeting in Phoenix

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Best Innovation Group Showcases Potential of AI Chatbots, Including OpenAI’s ChatGPT, for Credit Unions at Innovation Club Meeting in Phoenix Phoenix, AZ – March 8, 2023 – Best Innovation Group (BIG), a leading technology and innovation consultancy for the financial sector, recently concluded a successful two-day Innovation Club meeting held at TruWest Credit Union in […]

ChatGPT Runs off the (Guard)Rails

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It’s all fun and games until someone falls in love with a robot.

A mere three weeks ago we were playing with ChatGPT to generate whimsical poems about Crypto Winter. In the short period since, Google parent Alphabet’s stock sank 11% when a video leaked of an internal demo of its competing generative AI engine going awry. Then the New York Times ran a lengthy front page story about the test version of Microsoft Bing’s chatbot going rogue and trying to seduce its reporter into leaving his spouse.

Our ChatGPT Poem is Funny- and Illuminating

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Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).

Ask John Anything

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John shares unfiltered thoughts on data sharing, cat pictures, artificial intelligence, APIs, and starting a credit union from scratch. Glen provides an opinionated round-up of recent news including an FDIC squabble, new crypto developments, the latest payment research, and venture capital heartburn.

Using Artificial Intelligence- Organically

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John speaks with Ongoing Operations founder/CEO Kirk Drake about his new book “FinAncIal” and how most credit unions are already using machine learning and AI- they just lack an active strategy for it.

A CEO and Consultant’s Perspective On Voice, AI and Digital Transformation Part 1

Retail banking’s digital revolution is changing everything credit unions do for their members.

If credit unions react as they have in the past, by being first to market with online ATMs, online banking, and other technology, they will build on their long-term service and price advantages. If they don’t, banks, BigTech and FinTechs will build on recent wins and the credit union industry will go the way of savings banks.