Our ChatGPT Poem is Funny- and Illuminating

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Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).

Ask John Anything

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John shares unfiltered thoughts on data sharing, cat pictures, artificial intelligence, APIs, and starting a credit union from scratch. Glen provides an opinionated round-up of recent news including an FDIC squabble, new crypto developments, the latest payment research, and venture capital heartburn.

Using Artificial Intelligence- Organically

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John speaks with Ongoing Operations founder/CEO Kirk Drake about his new book “FinAncIal” and how most credit unions are already using machine learning and AI- they just lack an active strategy for it.

A CEO and Consultant’s Perspective On Voice, AI and Digital Transformation Part 1

Retail banking’s digital revolution is changing everything credit unions do for their members.

If credit unions react as they have in the past, by being first to market with online ATMs, online banking, and other technology, they will build on their long-term service and price advantages. If they don’t, banks, BigTech and FinTechs will build on recent wins and the credit union industry will go the way of savings banks.