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Scams, Grievances and the Enduring Value of Trust

Glen shares a pair of interviews from last week’s Deluxe Exchange conference- Scamnetic co-founder Al Pascual on a startup’s mission to preempt fraud earlier in the pipeline, and Deidre Campbell on a few financial services silver linings amid troubling data from the annual Edelman Trust Barometer. Also- Bingo cards and the CFPB carousel.

Links related to this episode:

Edelman Trust Barometer: https://www.edelman.com/trust/2025/trust-barometer
Our previous conversation about Edelman’s Trust Barometer: https://www.big-fintech.com/Media?p=retaining-member-trust-amid-the-decline-of-authority
Scamnetic: https://scamnetic.com/
Scamnetic’s Fall 2024 Finovate demo: https://finovate.com/videos/finovatefall-2024-scamnetic/
Scamnetic: YouTube overview: https://www.youtube.com/watch?v=y__BrHsi1Jc
Deluxe: https://www.deluxe.com/

Join us for our next CU Town Hall- Wednesday February 26 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. Industry developments keep coming fast and furious- the CU Town Hall is the place to make sense of these items together. It’s free to attend, but advance registration is required: https://www.cutownhall.com/
Signing up for the Town Hall also earns you a card for our Bingo game tracking 2025 industry predictions. Find out more here: https://www.big-fintech.com/Media?p=did-you-have-that-one-on-your-bingo-card
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