CU Town Hall Episode 123: Interchange Fee Prohibition Act
In this session, we discussed the potential nationwide implications of Illinois’ new Interchange Fee Prohibition Act, which is set to take effect in July 2025. As the first legislation of its kind, this act aims to limit how financial institutions can apply interchange fees on card transactions. We explored what this could mean for the broader financial landscape and what credit unions need to know to stay ahead of the curve.
CU Town Hall Episode 122: Primary Financial Institutions
In this session, we discussed the transformative power of embedded finance for credit unions. As competition grows and economic challenges persist, this innovative approach allows credit unions to integrate financial services into everyday shopping and e-commerce experiences, effectively reaching new audiences. We explored how leveraging embedded finance can enhance brand visibility and improve the financial well-being of communities, helping credit unions thrive in a competitive landscape
CU Town Hall Episode 121: Embedded Finance
In this session, we discussed the transformative power of embedded finance for credit unions. As competition grows and economic challenges persist, this innovative approach allows credit unions to integrate financial services into everyday shopping and e-commerce experiences, effectively reaching new audiences. We explored how leveraging embedded finance can enhance brand visibility and improve the financial well-being of communities, helping credit unions thrive in a competitive landscape
CU Town Hall Episode 120: AI Advancements in Accessibility
In this session, we explored how AI is revolutionizing accessibility for people with disabilities. We discussed recent innovations, such as Synchron’s integration of OpenAI models in brain-computer interfaces, which offer new avenues for communication and independence. We explored the implications for the financial industry, examining how credit unions can leverage these technologies to enhance inclusivity and transform services for members with disabilities.
CU Town Hall Episode 119: Ransomware Protection with Roger Grimes
his session, we focused on the recent cyber-attack that targeted Patelco Credit Union in California as well as other significant cyber-attacks throughout history—a growing issue of critical importance within our industry. Roger Grimes, renowned cybersecurity expert, joined us to provide expert insights into current cybersecurity threats and shared his top 5 things organizations should be doing right now to prevent a ransomware attack.
CU Town Hall Episode 118: Combating Misinformation and Fraud in the Age of AI
In this session, we will focus on combating misinformation and fraud in the age of AI. In a recent news report, the potential dangers of AI misuse have been starkly illustrated by the wrongful framing of a principal as racist through the manipulation of his voice. This alarming incident underscores the urgent need for awareness and proactive measures to safeguard against AI-based harm, not only in the financial industry, but in all industries.
CU Town Hall Episode 117: GPT-4o for Credit Unions
In this session of the CU Town Hall, we will focus on Open AI’s introduction of GPT-4o and its specific applications in the finance industry. GPT-4o is the newest flagship model from OpenAI that provides GPT-4-level intelligence but is much faster and improves on its capabilities across text, voice, and vision. Discover how this advanced AI technology can revolutionize operations, improve customer service, and enhance decision-making processes within credit unions.
CU Town Hall Episode 116: AI Readiness with Anne Legg- Part 2
In April, Anne Legg of THRIVE Strategic Services joined the CU Town Hall to discuss AI Readiness. It was such a great session, we decided to continue the conversation! Anne has joined us again as a guest host to continue our exploration of AI Readiness for Credit Unions.
CU Town Hall Episode 115: DOJ v. Apple Lawsuit
In this session, we will address the recent developments surrounding the Apple lawsuit and its implications for credit unions. The lawsuit, filed by the Justice Department and joined by 16 state and district attorneys general, alleges Apple’s monopolistic practices in smartphone markets, impacting consumers, developers, and businesses alike. We’ll delve into how this legal action could shape the landscape for credit unions and explore strategies to navigate potential changes in the industry.
CU Town Hall Episode 114: What Your Credit Union Needs to Succeed with AI
In this session, we are honored to welcome Anne Legg, Founder of THRIVE Strategic Services, as our special guest. Together, we will delve into the essential foundations that credit unions must establish to harness the power of Generative AI, exploring strategies of procurement, development, and collaboration.