CU Town Hall Episode 140: The Future of Quantum Computing
In this session, we discussed a quantum computing breakthrough with real-world financial services applications and explored a path for credit unions to participate. The conversation covered how this emerging technology is moving from theory to practice and what it could mean for data security, transaction speed, and predictive analytics in the credit union space. We also examined how credit unions can begin preparing to take advantage of quantum innovation as it becomes more accessible across the industry.
CU Town Hall Episode 139: Fun with Fraud- How AI is Changing the Game
Fraud has always been a moving target, but artificial intelligence is rewriting the rules at a scale and speed we’ve never seen before. From voice-cloning scams that can fool your own family members, to deepfake identities used to open accounts, to AI-powered bots that can run thousands of phishing attempts in seconds, the landscape is shifting fast.
In this interactive session, we’ll swap stories and insights about the new wave of fraud we’re all encountering. Come and find out from your peers what they’re experiencing because you’re likely next. If it’s happening to them, it’s going to happen to you. The goal isn’t just to learn what’s out there, it’s to connect the dots together so we can stay one step ahead. Because if fraudsters are having fun with AI, we need to be just as innovative, and a lot smarter.
CU Town Hall Episode 138: LIVE at ACU’s Strategic Growth Conference
Recorded live for the first time ever at ACU’s Strategic Growth Conference, this CU Town Hall took on a lively “Pardon the Interruption” format as John Best, Joe Keller (Visions), Karen Bejarano (TruWest), and Glen Sarvady (154 Advisors) tackled today’s most pressing industry issues. From the CFPB, open banking, stablecoins, AI & quantum, branch strategy, next-gen members/wealth transfer, fraud, and fintech partnerships—this fast-paced session delivered candid insights, audience interaction, and plenty of laughs.
CU Town Hall 137: How Credit Unions Can Win Gen Z: Youth Banking with Marcell King
Marcell King, President and COO of Incent reveals how CUs can retain young members and families with youth banking, Baby Bonds, and fintech integration. See how Desert Financial CU grew youth deposits 22% in 6 months.
CU Town Hall Episode 136: Headlines and Hot Takes
In this session, we dove into the chaos, in a good way. With everything from AI developments to economic curveballs making waves across the financial world, we opened the floor for a timely discussion on what’s happening now, what’s coming next, and how to stay ready for whatever the future throws at us.
CU Town Hall Episode 135: The Spring Circuit Rundown
As the dust settles on a packed spring conference season, John, Mike, Glen and Lou led a lively discussion on the top trends and takeaways from recent credit union and fintech events. From emerging tech to shifting compliance priorities, we unpacked what’s driving conversations and decisions across the industry.
CU Town Hall Episode 134: Mergers, Mayhem & The NCUA
In this session, we discussed the latest wave of credit union mergers, shakeups at the NCUA, shifting economic indicators, and other headlines that have been making waves across the industry. We explored what these developments could mean for your strategy, your members, and the future of the credit union movement.
CU Town Hall Episode 133: FDIC Opens the Crypto Door for CUs
In this session, we discussed the FDIC’s recent decision to ease restrictions on cryptocurrency activities for financial institutions and its impact on credit unions. With prior approval no longer required, credit unions have new opportunities to explore crypto services—but also face risks like market volatility, security threats, and regulatory uncertainty. Join us as we break down the key challenges, benefits, and compliance strategies for navigating this evolving landscape.
CU Town Hall Episode 132: Data Security w/ Roger Grimes
In this session, we are honored to welcome back Roger Grimes, renowned cybersecurity expert and author of Taming the Hacking Storm: A Framework for Defeating Hackers and Malware. Roger shared practical strategies from his latest book, providing credit union employees with the tools they need to strengthen cybersecurity defenses and protect against evolving threats.
CU Town Hall Episode 131: Post-GAC Recap- Key Takeaways and Hot Topics
The 2025 Governmental Affairs Conference has wrapped up, and now it’s time to break it all down. In this session, we unpacked all the key moments from GAC, diving into the latest policy developments, industry trends, and the moments that had everyone talking. Whether you attended in person or followed from afar, we’ve recapped what we think matters most to you and your credit union.