Our ChatGPT Poem is Funny- and Illuminating

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Media coverage of last week’s Visa/Mastercard settlement predictably- and appropriately- focused on the impact to merchants and the card network behemoths. Fortunately most news outlets avoided the dubious claim that consumers would somehow benefit from the estimated $30 billion fee concession (there were exceptions- looking at you, New York Times).

Payments Stories You May Have Missed

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The industry news has been coming so fast and furious lately- while many are trying to squeeze in a last summer trip to the beach- that even those plugged into the payments and fintech spaces could be forgiven for overlooking a few headlines. Here are four stories I think deserve a bit more attention.

New Fed Research Highlights COVID’s Impact on Payments

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We’re all aware the pandemic has altered Americans’ shopping and payments behavior- the remaining questions are how, and by how much. There are plenty of good sources to track pockets of data- the PSCU Payments Index and Mastercard’s SpendingPulse immediately come to mind. For an authoritative and comprehensive view, however, the Federal Reserve remains the gold standard.

All Eyes on 2022- BIG’s Predictions for a Complicated World

Everyone has their opinions on where the credit union and technology worlds are headed; we at BIG have been documenting our predictions for several years running. Although the navel-gazing part is fun, we believe it’s equally important to hold ourselves accountable.

The Biggest Stories of 2021

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ntech and credit union landscape during 2021, it quickly became clear how fast our world has been spinning.

The Great Resignation – Be Careful What You Wish For

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Another week, another befuddling batch of employment numbers. In November my home state of Georgia set an all-time record low unemployment rate of 3.1%. Several others aren’t far behind. In normal times, this would be seen as cause for celebration.

The PAX Terminal Controversy- Small Market Share, Big Headache?

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While attending Money 20/20 last week I received a text from a colleague asking if I’d heard rumors about PAX terminals being pulled by a payment processor. At first I thought it might have been a typo, but soon enough I began hearing corroboration in the conference hallways. But the story got even juicier- the FBI had raided PAX’s Jacksonville warehouse.

Fintech is Hard- The Lessons of Google Plex

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When Google pulled the plug on its closely followed checking initiative on October 1, the news was a bigger surprise than it probably should have been. The Big Tech firm has long subscribed to Silicon Valley’s “fail fast” mantra, and has a graveyard of abandoned products to show for it. Google had also already allowed some soft deadlines to quietly slide by for its multi-FI banking interface.

Standing Out from the (Vaccinated) Finovate Crowd

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The Finovate crew did an impressive job of bringing their winning formula of seven-minute live demos back into a live New York City setting in mid-September. By my visual estimate 300-400 vaccinated and judiciously spaced attendees were in the Marriott Marquis ballroom at any given time.