Join John Best LIVE at the Strategic Growth Conference for the next CU Town Hall Wednesday, August 18th, 2025 at 3 PM ET
CU Town Hall 137: How Credit Unions Can Win Gen Z: Youth Banking with Marcell King
Marcell King, President and COO of Incent reveals how CUs can retain young members and families with youth banking, Baby Bonds, and fintech integration. See how Desert Financial CU grew youth deposits 22% in 6 months.
Utah Community Credit Union and TransWest Credit Union Complete Core-Systems Merger in Record Five Months, Supported by Best Innovation Group
PROVO, Utah–(BUSINESS WIRE)–Utah Community Credit Union (UCCU) and TransWest Credit Union today announced the successful completion of their core-systems merger just five months after signing the letter of intent. By partnering closely with Best Innovation Group (BIG) and blending UCCU’s member-service culture with BIG’s rapid-deployment methodology, the team delivered a seamless transition with zero member downtime.
CU Town Hall Episode 136: Headlines and Hot Takes
In this session, we dove into the chaos, in a good way. With everything from AI developments to economic curveballs making waves across the financial world, we opened the floor for a timely discussion on what’s happening now, what’s coming next, and how to stay ready for whatever the future throws at us.
CU Town Hall Episode 135: The Spring Circuit Rundown
As the dust settles on a packed spring conference season, John, Mike, Glen and Lou led a lively discussion on the top trends and takeaways from recent credit union and fintech events. From emerging tech to shifting compliance priorities, we unpacked what’s driving conversations and decisions across the industry.
CU Town Hall Episode 134: Mergers, Mayhem & The NCUA
In this session, we discussed the latest wave of credit union mergers, shakeups at the NCUA, shifting economic indicators, and other headlines that have been making waves across the industry. We explored what these developments could mean for your strategy, your members, and the future of the credit union movement.
DeepSeek, ByteDance, and the AI Arms Race
John Best sits down with Emma Zaballos, cybersecurity expert and Product Marketing Manager at CyCognito, to unpack one of the biggest surprises in generative AI: the emergence of China’s DeepSeek. Emma and John dive deep (pun intended) into the implications of DeepSeek’s rise, the broader cybersecurity concerns around AI, and what it all means for credit unions and financial institutions navigating the AI landscape.
CU Town Hall Episode 133: FDIC Opens the Crypto Door for CUs
In this session, we discussed the FDIC’s recent decision to ease restrictions on cryptocurrency activities for financial institutions and its impact on credit unions. With prior approval no longer required, credit unions have new opportunities to explore crypto services—but also face risks like market volatility, security threats, and regulatory uncertainty. Join us as we break down the key challenges, benefits, and compliance strategies for navigating this evolving landscape.
CU Town Hall Episode 132: Data Security w/ Roger Grimes
In this session, we are honored to welcome back Roger Grimes, renowned cybersecurity expert and author of Taming the Hacking Storm: A Framework for Defeating Hackers and Malware. Roger shared practical strategies from his latest book, providing credit union employees with the tools they need to strengthen cybersecurity defenses and protect against evolving threats.
CU Town Hall Episode 131: Post-GAC Recap- Key Takeaways and Hot Topics
The 2025 Governmental Affairs Conference has wrapped up, and now it’s time to break it all down. In this session, we unpacked all the key moments from GAC, diving into the latest policy developments, industry trends, and the moments that had everyone talking. Whether you attended in person or followed from afar, we’ve recapped what we think matters most to you and your credit union.