On the Way to Retirement… Cannabis Happened

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Safe Harbor Financial CEO Sundie Seefried shares her journey to cannabis banking advocate. Also- what business are credit unions really in, and how do they avoid becoming the next Kodak?

Confessions of an Inflation Hawk

My buddy John Best often points out how the experience/trauma of growing up during the Great Depression imprinted lifelong behaviors for many Americans- including his relatives who folded and stored aluminum foil for repeat usage.

Back to the Contact Center?

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Glen speaks with Glia co-founder/CEO Dan Michaeli and Lead Research Analyst Rick DeLisi about the changing role of the Member Services Representative. Also, a white-hot 2021 for fintech activity.

Open Banking is Coming!- Now, What Is It?

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Glen meets with Axway’s “Mr. Open Banking,” Eyal Sivan, to discuss Americans’ limited grasp of an accelerating trend poised to redefine the US banking landscape. Also- a fresh neobank aims to hit the right note, and a white hat’s identity remains cryptic.

Digging into Delta and DeFi

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John and Glen discuss credit unions’ evolving approaches to managing the Delta variant, Amazon’s expanding moves into DeFi, and a crowdsourced initiative helping CUs understand how members are engaging with cryptocurrency.

Plotting a Post-COVID Cash Course

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We at BIG spend an unhealthy amount of time pondering the future trajectory of cash usage and its implications for credit unions- you’ll find some of our earlier analysis here.

Getting To Yes More Often

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Glen chats with Scienaptic’s Kathryn Bonesteel about bringing artificial intelligence to credit union loan underwriting. Plus- Square buys now, and Americans remain unclear on open banking.